Christchurch City Hotel

4.0 star property

Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View
Breakfast and dinner served, Modern European cuisine
Reception
Front of property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Riverside Market
    ‪3 min walk‬
  • Christchurch Botanic Gardens
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

Executive Studio, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, No Windows

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Christchurch

Christchurch City Hotel is in the heart of Christchurch, within a 5-minute walk of Cashel Mall and Bridge of Remembrance. .This eco-certified hotel is 0.2 mi (0.4 km) from Te Pae Christchurch Convention and Exhibition Centre and 0.3 mi (0.4 km) from Riverside Market.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Riverside Market - 3 min walk - 0.3 km
  • Hagley Park - 10 min walk - 0.9 km
  • Christchurch Botanic Gardens - 16 min walk - 1.4 km

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪Joe's Garage Christchurch Central - ‬2 min walk
  • ‪The Rockpool Bar - ‬2 min walk
  • ‪The Craft Embassy - ‬3 min walk
  • ‪O.G.B - ‬3 min walk
  • ‪Rollickin Gelato Café - ‬3 min walk

About this property

Christchurch City Hotel

Eco-certified hotel with a rooftop terrace and a restaurant
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting, a banquet hall, and bike parking.
Enjoy a satisfying meal at The One Restaurant & Bar serving guests of Christchurch City Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 458 reviews
Rating 8 - Good. 90 out of 458 reviews
Rating 6 - Okay. 16 out of 458 reviews
Rating 4 - Poor. 5 out of 458 reviews
Rating 2 - Terrible. 5 out of 458 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location. Walking distance to Riverside Market and the walking trails along the river. Also walked to the Cardboard transition church.
Stayed 1 night in Mar 2025

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Duncan

Liked: Staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

WAI CHI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with modern furnishings. We loved the location near Cathedral Square and shops
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good downtown location. Easy walk to most places. Good size room and good restaurant on the top floor.
Stayed 2 nights in Mar 2025

2/10 Terrible

VEENA

Stayed 2 nights in Mar 2025

10/10 Excellent

Pam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, the location was perfect for both walking to shopping, dinning and transport! Never needed a car. Highly recommend!
Stayed 6 nights in Mar 2025

10/10 Excellent

Lidia, Park Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel!! The room, the bathroom impeccable!! Good mattress, new and clean towels!! We wanted to stay there longer but was booked and for good reason!! If you want a good, clean hotel and affordable, central location book this with no hesitation!!!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Travelled with partner
An excellent location, right in the heart. The only negative is that the property is very austere in its design and decoration. Isla in the restaurant at breakfast was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel in an excellent location for walking around the downtown area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aniela

Great place to stay, very clean, quiet and central. Room was spacious, clean, cozy, great shower. Enjoyed my stay and would stay there again. Staff was very nice and helpful. Thank you!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

Very Easy Check-In Clean everything I needed. Food was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Christchurch

Really nice hotel in Christchurch. Very central and easy to walk to everything, but still lovely and quiet despite being in the centre of town. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely restaurant
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Amenities, property conditions & facilities
Very nice, prefer room with window, the restaurant was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
We were travelling the next morning on the intercity bus so this hotel was very convenient. A short walk with luggage to the bus stop. The only disappointment was the service in the rooftop cafe in the morning. We had a tight timeline for the bus the next morning so we had to leave without coffee because she didn’t want to serve us till she had washed all the tables-not cool!
Stayed 1 night in Feb 2025

10/10 Excellent

Zaher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to access everything in town, staff were very helpful and enjoyed being there on this trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, comfortable stay

Location was great, very central and easy to get from airport on city bus. Room was clean and had basic amenities (tea/coffee and fridge).
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location in a great city. And excellent breakfasts too
Stayed 2 nights in Feb 2025

10/10 Excellent

bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very close to averything. New building comfortable beds. Would stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upstairs breakfast was very outstanding with excellent decor , very modern with led lighting. Very good selection of high quality food served with friendly staff. Rooms were spacious and very modern facilities. Big thumbs up for this central location very clean hotel
Stayed 2 nights in Feb 2025