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Christchurch City Hotel

4.0 star property

Photo gallery for Christchurch City Hotel

Breakfast and dinner served, Fusion cuisine
Front of property
Executive Studio, 1 King Bed, City View
Reception
Executive Suite, 1 King Bed with Sofa bed | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(37 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(58 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(32 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is AU$106
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About the area

Christchurch

With a stay at Christchurch City Hotel, you'll be centrally located in Christchurch, steps from Cashel Mall and within a 5-minute walk of Bridge of Remembrance. .This hotel is 0.2 mi (0.4 km) from Te Pae Christchurch Convention and Exhibition Centre and 0.3 mi (0.4 km) from Riverside Market.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Riverside Market - 3 min walk - 0.3 km
  • New Regent Street - 3 min walk - 0.3 km
  • Hagley Park - 8 min walk - 0.7 km

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪The Craft Embassy - ‬3 min walk
  • ‪The Little Fiddle - ‬3 min walk
  • ‪J-Bings - ‬3 min walk
  • ‪The Rockpool Bar - ‬2 min walk
  • ‪Tanoshi - ‬2 min walk

About this property

Christchurch City Hotel

Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting, a banquet hall, and bike parking.
Enjoy a satisfying meal at Lounge 505 serving guests of Christchurch City Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lounge 505 - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge 505

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 80.0 per day

Cribs (infant beds) are available for NZD 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel

Christchurch City Hotel THC Group

Christchurch City Hotel Christchurch

Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 650 reviews
Rating 8 - Good. 138 out of 650 reviews
Rating 6 - Okay. 24 out of 650 reviews
Rating 4 - Poor. 9 out of 650 reviews
Rating 2 - Terrible. 11 out of 650 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

asma

Travelled with family
Liked: Cleanliness, amenities
Great location, central to everything! But note that our executive studio room was really a an average room with a king bed that would be considered a queen/ full sized in many countries including New Zealand (since we arrived here after staying at 5 other hotels in 5 cities where a king was truly king sized bed). The other consideration is that at entrance there are some homeless people greeting you each time you go in and out if the hotel; certainly something the hotel has no control over but thought to share. Overall though we did enjoy our stay because we could simply walk out and viola everything we wanted to see was within minutes!!
City view from our room- beware they may place you in Mountain View room unless you insist on cathedral square view per hotels.com pictures
Stayed 2 nights in Feb 2026

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodation
Stayed 1 night in Feb 2026

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, amenities
Modern, fresh new rooms, central and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Elspeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful, room great, bed comfortable with excellent bathroom
Stayed 3 nights in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Hongyan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

8/10 Good

gregory

Liked: Cleanliness
Nice location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark, Wallingford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, good location, easy good value parking a few mins away
Stayed 2 nights in Feb 2026

10/10 Excellent

Lurlyne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Room and staff great, would stay again when in Christchurch. Centrally located but quiet. Breakfast was ok, nothing special.
Stayed 1 night in Feb 2026

10/10 Excellent

Ann-margaret

The room was spotless. The staff were so helpful and friendly and the Hotel was so central to everything it was just perfect. Parking outside for suitcase drop off and car park was a three minute walk away. We will definitely book again when in Christchurch.
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good and spacious, staff were very friendly
Stayed 3 nights in Jan 2026

6/10 Okay

Bobby

Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and comfortable. We stayed a few days. Less than average breakfast buffet. Only a few items that we ok. The restaurant and bar was closed otherwise for our stay. The housekeeping was tough. We had ask at the end of the day to do our room and again ask for coffee packets since were leaving
Stayed 2 nights in Jan 2026

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Just had a short visit to Christchurch, fabulous Hotel which made our holiday. Staff were more than helpful. Hotel was spotless. Made our stay so enjoyable.Helpful with directions to eating places, told us all the entertaining things available. Will be booking again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities
Excellent room, view as described, clean new and fresh. great location walk to everything downtown restaurants, bars, entertainment
Stayed 1 night in Jan 2026

2/10 Terrible

Adrian

Stayed 2 nights in Dec 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent site for closeness to Christchurch city centre. We were let down by the fact that the restaurant was closed except for breakfast. Breakfast service was so slow, 40minutes plus, to provide two eggs on toast!
Stayed 1 night in Jan 2026

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Amenities
Very dangerous situation. We left hotel and rebooked . Hotel was giving us a credit but Hotels.com said they couldn’t get in contact. Restaurant is closed (breakfast only) Street was occupied by homeless sleeping out front
Stayed 8 nights in Jan 2026

2/10 Terrible

Alexander

Liked: Cleanliness
Disliked: Amenities
All rooms are not created equal. For example, not all rooms have proper coffee service. My room was instant coffee. Yuck. I had to ask for the room to be made up on the second day, even with the sign on the door. I had no housekeeping service on the first day. The hotel looks under-utilized with empty hallways, elevators, reception. The restaurant is only open for breakfast. I didn’t use it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marty

Stayed 2 nights in Jan 2026

8/10 Good

Marianne, Cos Cob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Theoretically a good location in Christchurch. Rooms and service were fine, only unfortunate thing were the two homeless gentleman that were camping out in front of the hotel right next to the entrance that felt the need to comment when walked by.
Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff helpful. There was no parking, you had to drive to a carpark and walk down the street. For the price I would expect more as the standard was more like a low budget hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
clean, spacious, in the CBD, walking accessible!
Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendlu staff
Stayed 2 nights in Jan 2026