Book Quest Serviced Apartments Chiltern accommodation from AU$111

There would have been no need for customer service as we were late arriving guests. But a quick phone call to the office left me feeling confident in my choice (of motel) and cared for, personally. I had four kids with me so this was reassuring and helped me relax into the drive with knowledge of safe and ‘pre warmed’ room. The ground floor room combo we enjoyed was simple and perfect for our needs. There was a baby crying sporadically next door but sound insulation was adequate and we all slept well. I’d recommend it to anyone.

Great service, very accomodating to a late check in.

Good

We had a suite which was well appointed and comfortably furnished. We only had breakfast on three occasions, availing ourselves of both the buffet option and the continental breakfast . Although the food was of good quality, it was nothing special . Areas that could be improved 1. There was no book of instructions as to where to find plugs in the bathroom, where to switch on the fridge, how to change the settings on the air conditioning, there was no light over the safe so we had to fumble in the dark to open and close it, the cord on the kettle was too short to use in the kitchen area. However, the desk staff were most obliging and were able to assist with grace and enthusiasm to remedy all of these niggles.

Convenient, centrally located for shopping, dining and strolls. Nicely appointed, well maintained rooms (for the price). Good, comfortable beds!

Great place, just of the highway. Staff were lovely and welcoming. Parking outside our room. Great spacious room for a family. We brought our own food and had all the facilities to eat and warm up.