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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Couples treatment room(s), Turkish bath/hammam, body treatments
Lobby sitting area
Couples treatment room(s), Turkish bath/hammam, body treatments
Couples treatment room(s), Turkish bath/hammam, body treatments
Superior Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Place, Coronation Recreation Ground
    ‪13 min walk‬
  • Place, Queens Road Park
    ‪16 min walk‬
  • Place, Skate Academy
    ‪19 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Family Room with Sofa Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, blackout curtains

King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Flat-screen TV

Presidential Room, 1 King Bed

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room With Shower

Minibar, in-room safe, desk, blackout curtains

Twin Room With Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Flat-screen TV

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Flat-screen TV

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout curtains

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, blackout curtains

Accessible King Room

  • Sleeps 2

View all photos for Family Junior Suite With King Size Bed

Minibar, in-room safe, desk, blackout curtains

Family Junior Suite With King Size Bed

  • Sleeps 4

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • Sleeps 4

View all photos for Twin Room

Flat-screen TV

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room With Garden View

Minibar, in-room safe, desk, blackout curtains

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior King Suite With Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Junior King Suite With Sofa Bed

  • Sleeps 4

View all photos for Twin Room With Bath

Minibar, in-room safe, desk, blackout curtains

Twin Room With Bath

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 2

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Exterior
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About the area

Chester

Located in Chester, DoubleTree by Hilton Hotel and Spa Chester is a 4-minute drive from Chester Zoo and 7 minutes from Chester Cathedral. .This spa hotel is 2.7 mi (4.4 km) from Grosvenor Museum and 2.9 mi (4.6 km) from Chester Racecourse.

What's nearby

  • Coronation Recreation Ground - 13 min walk - 1.2 km
  • Queens Road Park - 16 min walk - 1.4 km
  • Great Boughton Library - 17 min walk - 1.4 km
  • Vicars Cross Shopping Centre - 18 min walk - 1.6 km
  • Skate Academy - 19 min walk - 1.7 km

Getting around

  • Bache Station - 5 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪The Oaklands - ‬3 min drive
  • ‪Sea Breeze - ‬5 min drive
  • ‪Cafe 76 - ‬4 min drive
  • ‪Ginger Monkey - ‬5 min drive
  • ‪Hoole Fish Bar - ‬4 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

Hotel with a full-service spa, near Chester Cathedral
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Club and Spa Chester has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 219 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chester? This hotel has 2777 square feet (258 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
DoubleTree by Hilton Hotel and Spa Chester has a restaurant on site.
Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, amenities
It sounded like there was a drill going on throughout the evening at different points. Never had a problem here before but a disrupted night sleep this time. We may consider a different option next time. Thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities
From check-in to checkout, the stay was amazing. A big thanks to Frank and Rosie for the excellent customer experience !!
Stayed 1 night in Nov 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely place to stay, the only minor niggle was the wifi signal was weak. The spa is the best spa I have ever been to and I am keen to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Jarrod

Stayed 1 night in Oct 2025

10/10 Excellent

Ciaran

Stayed 2 nights in Oct 2025

6/10 Okay

David

Stayed 3 nights in Nov 2025

6/10 Okay

DAVE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room excellent except no shower gel or shampoo in the shower/bath. Both dispensers empty. Also bathroom fan not working. Only stayed one night so not worth complaining. Controls for the air conditioning could have been clearer. Without a torch they were difficult to see so perhaps better lighting. Bed very comfortable and a fridge was an unexpected bonus. Breakfast wasn't the best, both fried eggs and scrambled eggs were cold and unappetising. Limited pastry selection compared to other hotels I have stayed at. Other breakfast items of a good standard. All hotel staff very efficient and friendly, especially the lady on reception who lives or lived in Penrhyn Bay who realised I wasn't used to staying in an hotel and made me feel very welcome. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very good, checked in early and room was available, also complimentary upgrade which was great
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Adesuwa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Unfortunately, we had to cut our stay short due to a family emergency. The staff were very kind and wished us well, which I was incredibly grateful for.
Stayed 2 nights in Oct 2025

8/10 Good

Lawrence

Stayed 1 night in Oct 2025

10/10 Excellent

Sanjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room -was clean and fresh with all relevant amenities provided.i.e., tea/coffee, iron etc. Food was very good at a good price whilst breakfast was fantastic with something for everyone in addition to none rationed. The Spa was great value and a welcome addition. Will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful team, and a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Yes the room was clean and staff helpful and polite. Facilities are very good and also very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Calvin J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality excellent unfortunately no cheese board. Staff very attentive & service was excellent. No request too much trouble. Highly recommended & would stay there again. Only issue would be lack of drawer space in rooms.
Stayed 4 nights in Oct 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities
The stay was very good, the room was very spacious and comfortable. The bathroom was nice but the sink wasn’t very clean on arrival. Overall I would recommend staying at this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mel

Stayed 1 night in Oct 2025

10/10 Excellent

Olaf

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure with a number of electric car chargers
Stayed 1 night in Oct 2025

2/10 Terrible

ian

Business traveller
Disliked: Staff & service
Cancellation on my room late evening after travelling 4hrs to hotel .shocking service
Stayed 1 night in Oct 2025

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Very comfortable bed, nice quiet room and nice employees. I had used the spa on another occasion and was looking forward to using them again. Hotel guests are expected to pay £20 to use pool/ sauna which I wasn't happy with . As a hotel guest this I would say is pretty unusual and was very disappointing. I feel very sorry for the poor man on the spa reception having the same conversation with bewildered hotel guests. Not his decision no doubt. Anyway I paid the £20 and enjoyed the sauna .
Stayed 1 night in Oct 2025

4/10 Poor

Norman

Stayed 4 nights in Oct 2025

10/10 Excellent

Sepideh

Stayed 5 nights in Oct 2025

10/10 Excellent

Leah

Stayed 1 night in Oct 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025