The Westin Michigan Avenue Chicago

4.5 star property

Photo gallery for The Westin Michigan Avenue Chicago

View from room
Meeting facility
Lobby lounge
Lobby
Studio Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Pet-friendly
  • Gym

Explore the area

View map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Place, Millennium Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(91 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(73 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Chicago

With a stay at The Westin Michigan Avenue Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 6 minutes by foot from Lake Michigan. .This luxury hotel is 0.2 mi (0.2 km) from Water Tower Place and 0.2 mi (0.3 km) from State Street.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Water Tower Place - 2 min walk - 0.2 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Auntie Anne's - ‬2 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel with a full-service spa and a 24-hour fitness center
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.
Make yourself at home in one of the 752 air-conditioned rooms featuring DVD players and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite at 909 North, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 36820 square feet (3421 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
909 North - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 685 out of 1071 reviews
Rating 8 - Good. 230 out of 1071 reviews
Rating 6 - Okay. 84 out of 1071 reviews
Rating 4 - Poor. 36 out of 1071 reviews
Rating 2 - Terrible. 36 out of 1071 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sidney

There was no room available and they had to place me in a different hotel. The staff was not apologetic and handled it poorly in my opinion. They also could have communicated with me earlier to let me know and not when I checked in at 10:30pm at night.
Stayed 1 night in Jul 2025

10/10 Excellent

JODI, Schaumburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is our favorite hotel when visiting Chicago. We truly appreciate the service, location and value it provides.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Tia

Stayed 1 night in Jul 2025

10/10 Excellent

RONNA

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Rick, South bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Westin. The hotel exceeded our expectations in every way. We love the location. We’ve stayed here before and absolutely love the ability to walk to Oak St., Beach and 900 shops and so many wonderful restaurants in the area, particularly like Doc B’s. When we arrived, there was no remote for the TV in the room and the television was on. A quick call to room service and someone brought the remote up within minutes. Otherwise, the room was clean and comfortable, and even a great view. This time we had a city view last time we had a lake view they’re all great. When we checked in, I mentioned it was our 35th anniversary. The manager gave us two free drink tickets. We will definitely stay here again in fact, we just booked a night in November at the Westin and we often recommend it to many of our friends.
Stayed 1 night in Jul 2025

8/10 Good

Rocio Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, professional staff and clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Jakeesee

Stayed 3 nights in Jul 2025

10/10 Excellent

omar

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windy City

Hotel was very crowded when we checked in on a Thursday night. There was basket ball tournaments going on. The location was perfect for all we wanted to do. 360 observation deck right across the street. Had a great time
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHANIE

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yadagiri

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Miah

Stayed 3 nights in Jun 2025

6/10 Okay

Karen, South Lebanon

Stayed 2 nights in Jul 2025

10/10 Excellent

Sunu, Yukon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great - so many things (food, shopping, dining, sightseeing) in walking distance! And the staff was wonderful.
Stayed 3 nights in Jul 2025

4/10 Poor

Christian

Travelled with family
Disliked: Cleanliness, amenities
We usually stay at another property further south on Michigan Ave., but I decided to try the Westin all the way north. The Website says there is no parking at the hotel, so we had to park across the street at the Hancock Tower parking garage. It's a bit of a hassle, as you have to take two different elevators and pay via machine (one was out of order). The Westin itself...staff was friendly at check-in. The room smelled like a pet room that had been sprayed with deodorizer to cover it up (but it didn't). My daughter, who is allergic to cats, said her eyes were itching shortly after we got in the room. Other things...there were what appeared to be blood stains on the floor by my bed, in addition to white stains on my bed's headboard (don't want to know what those were...). Pretty gross. The toilet paper holder in the bathroom was broken, and the roll kept falling off. The toilet seat wouldn't stay up by itself (had to hold it). The shower head was one of those "rainfall" types, but it was clogged, so we had to use the handheld sprayer as the shower head. The T.V. remote was worn out, so you had to push each button really, really hard and aim it perfectly at the T.V. The HVAC control panel was cumbersome, and we had to hit multiple buttons multiple times to change any setting. Regardless of temperature, the room always felt kind of humid. My daughter put a pillow on the sitting chair in the room because of the stains on the cushion. It's not a great property. We won't return.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dan

Disliked: Staff & service

Disappointing.

Arrived at 5:30. Told there were no clean rooms. I had to wait to check in. No apologies. Only housekeeping was to blame and being sold out. I had dinner reservations Had to go to dinner in the clothes I’d been traveling in all day. But I did get a drink ticket out of the deal. That I couldn’t use.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Disappointed

We are return customers to Westin. For the most part the stay was fine. However, we were very disappointed in the lack of cleanliness of our room. Even after a request for cleaning, the most that was ever done was making of the bed and emptying the trash. The toilet was not clean upon our arrival and was never cleaned, nor was the sink wiped down during our entire stay. I had to do this myself.
Stayed 3 nights in Jul 2025