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The Westin Michigan Avenue Chicago

4.5 star property

Photo gallery for The Westin Michigan Avenue Chicago

View from property
Restaurant
Lobby lounge
Room, 2 Double Beds, Lake View
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial lake view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

  • Partial lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lake View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

With a stay at The Westin Michigan Avenue Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 6 minutes by foot from Lake Michigan. .This luxury hotel is 0.2 mi (0.3 km) from State Street and 1.1 mi (1.8 km) from Chicago Riverwalk.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Water Tower Place - 2 min walk - 0.2 km
  • 875 North Michigan Avenue - 2 min walk - 0.2 km
  • 360 CHICAGO - 2 min walk - 0.2 km
  • Northwestern Memorial Hospital - 5 min walk - 0.4 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Cloudbar • 360 Chi•Ca•Go - ‬1 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel with a full-service spa, steps from Michigan Avenue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.
Make yourself at home in one of the 752 air-conditioned rooms featuring DVD players and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite at 909 North, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 36820 square feet (3421 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
909 North - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1102 reviews
Rating 8 - Good. 240 out of 1102 reviews
Rating 6 - Okay. 90 out of 1102 reviews
Rating 4 - Poor. 37 out of 1102 reviews
Rating 2 - Terrible. 36 out of 1102 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved it! Fabulous room. Amaaaaazing view. Perfect stay.
Stayed 4 nights in Oct 2025

6/10 Okay

James

Stayed 3 nights in Oct 2025

10/10 Excellent

Julie, Littleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip! Will stay again.
Stayed 4 nights in Oct 2025

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Started at Westin since my experience was always this was a higher end hotel. This hotel was tires. Dates, tires and just gross inside. Old tile, 90s decor and generally just not nice. Room service consisted of bringing food in paper bags. Just not worth the money.
Stayed 1 night in Oct 2025

10/10 Excellent

william, Tampa

Liked: Cleanliness, property conditions & facilities
location to everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

John, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff all around. I will return.
Stayed 3 nights in Oct 2025

4/10 Poor

Jane

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only reason to stay here is the location but there are plenty of other hotels around this location as well. The staff on the whole were very pleasant but some members were downright rude. The hotel is in dire need of a refurb and for the price per night, it is really difficult to justify staying here. We were overcharged so check your bill for double taxes and double resort fees - beware! The hotel charges $25 per day on top of charging you to stay there. We were given access to a Club Lounge as we were staying for 7 nights and had nothing included other than the room, but honestly the lounge is not somewhere you’d want to eat breakfast, drink the coffee or spend any time. Some of the staff there are absolutely lovely though. The rooms have literally no creature comforts in them. Empty fridge, coffee machine but no milk, no spoons and just paper cups, there’s also no vanity kit just soap in the bathroom…. Also a seemingly small thing but every guest remarked how annoying the lifts are! Everyone has to race to one tiny touch pad in the corner of the lift to input their floor before it shoots up. When you have 8 people in a lift it’s just frustrating. Overall I’d say this is a poor experience from the Westin. Most of the staff are trying their hardest to give guests a nice experience but the hotel is so old and tired and the Westin appears to have cut costs on some basic comforts you expect from a top hotel - especially one that charges us over $3,000 for one week!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Bobby

Stayed 3 nights in Oct 2025

8/10 Good

adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel in great location, would stay again
Stayed 4 nights in Oct 2025

10/10 Excellent

jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is EXCELLENT. But don’t consider the hotel for breakfast lunch or dinner
Stayed 6 nights in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service
The hotel was great! Location was ideal and our room was spacious.
Stayed 4 nights in Oct 2025

10/10 Excellent

Krista

Stayed 7 nights in Oct 2025

10/10 Excellent

Brian

Stayed 4 nights in Oct 2025

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a renovation to be charging those prices as if it was a brand new Westin Hotel.
Stayed 4 nights in Oct 2025

8/10 Good

LUPE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Ngodoo

Stayed 5 nights in Oct 2025

6/10 Okay

Nina

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
There was a stain on our comforter and we let them know and put it outside. It was never replaced even when they “cleaned” the room. When they “cleaned” the room the bed was not remade just blankets straightened and pillows on the floor. The air conditioner didn’t stay on so it was warm and stuffy in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Munnal Sohail, Dublin

Stayed 2 nights in Oct 2025

4/10 Poor

Jasmine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Coming from Canada, we expected our 6 nights stay in the Chicago Magnificent Mile Westin to be equally good, if not better—but it felt only a notch above a motel. The hallways had an unpleasant odor, unclean, smelly carpeting, and clearly needed upgrading. Basic amenities like a tea kettle was missing, cofee machine was located in the washroom (!), and housekeeping service was inattentive. The toiletries were of poor quality, and despite our room overlooking rooftops, it was priced the same as rooms with much better views. Overall, a disappointing experience that didn’t live up to the Westin name.
Stayed 6 nights in Sep 2025

6/10 Okay

Gisella

Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marc

Travelled with family
Clean room. Early check in. Good location. Bathroom is outdated. Water pressure not great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025