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Sheraton Grand Chicago Riverwalk

4.0 star property

Photo gallery for Sheraton Grand Chicago Riverwalk

2 bars/lounges
Exterior
Fitness facility
Flat-screen TV, Netflix, pay films, streaming services
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
301 E North Water St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪12 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(109 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, River View

8.0 out of 10
Very good
(63 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.4 out of 10
Very good
(77 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(21 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Lake View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Chicago
Downtown Chicago
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 3,518 reviews
The price is AU$439
includes taxes & fees
25 May - 26 May
Hyatt Regency Chicago

About the area

Chicago

With a stay at Sheraton Grand Chicago Riverwalk, you'll be centrally located in Chicago, a short 5-minute walk from Michigan Avenue and 10 minutes by foot from Millennium Park. .This hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 0.8 mi (1.3 km) from 875 North Michigan Avenue.

What's nearby

  • Michigan Avenue - 5 min walk - 0.5 km
  • Millennium Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Art Institute of Chicago - 12 min walk - 1.1 km
  • Navy Pier - 19 min walk - 1.6 km

Getting around

  • Millennium Station - 12 min walk
  • Grand Station (Red Line) - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 49 min drive

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪The Red Star Bar - ‬5 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬4 min walk

About this property

Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 1218 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Shulas Steak House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 125000 square feet (11613 square meters) of space consisting of conference space and 43 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 75 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 75 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.67 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • A pet fee will be charged per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers

Sheraton Chicago Towers

Chicago Sheraton

Sheraton Grand Chicago Hotel

Sheraton Grand Chicago

Sheraton Grand Chicago

Sheraton Chicago Riverwalk

Sheraton Grand Chicago Riverwalk Hotel

Sheraton Grand Chicago Riverwalk Chicago

Sheraton Grand Chicago Riverwalk Hotel Chicago

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 986 out of 1624 reviews
Rating 8 - Good. 284 out of 1624 reviews
Rating 6 - Okay. 161 out of 1624 reviews
Rating 4 - Poor. 90 out of 1624 reviews
Rating 2 - Terrible. 103 out of 1624 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2026

8/10 Good

Shinelle

Stayed 1 night in Feb 2026

8/10 Good

Alberto

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 1 night in Feb 2026

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Feb 2026

8/10 Good

Garrett

Stayed 1 night in Feb 2026

10/10 Excellent

Samuel, Grayslake

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay...
Stayed 1 night in Feb 2026

8/10 Good

Manpreet

Stayed 1 night in Feb 2026

10/10 Excellent

Melanie

Stayed 2 nights in Feb 2026

10/10 Excellent

Aleksandra

Stayed 1 night in Feb 2026

10/10 Excellent

Arlette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great experience, great hotel! Clean, wonderful area as everything was walkable!
Stayed 3 nights in Dec 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a great stay! Everything was great!
Stayed 1 night in Jan 2026

8/10 Good

Gabriela

Stayed 1 night in Nov 2025

2/10 Terrible

Anielle

Stayed 3 nights in Jan 2026

8/10 Good

Sonia

Stayed 4 nights in Jan 2026

8/10 Good

Misty

Stayed 3 nights in Jan 2026

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
We just didn’t realize that we would be charged an extra $30 a day plus taxes as a” destination fee”. That’s a lot of extra money.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tannia

Stayed 4 nights in Jan 2026

8/10 Good

Howard Jr., Schaumburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great! clean and spacious. Our housekeeper very kind and thorough.
Stayed 3 nights in Jan 2026

6/10 Okay

Nancy

Disliked: Amenities
The guest Wifi did not work in our room. The public wifi worked in the public areas, but not in our room. The icemaker on our floor did not work. We reported it and were told it would be fixed; it wasn't. The Cubs Convention taking place at the hotel was oversold, so all the public areas were packed with people. The congestion felt unsafe, and we're sure violated safety and fire codes. We heard horror stories about people who purchased hotel packages with their Cubs Convo passes -- rooms not ready until 10 p.m. on their check-in day; rooms oversold so patrons sent to other hotels in the city. If the Sheraton is going to host such a large convention, it needs to be prepared for the number of people expected. Do Better!
Stayed 2 nights in Jan 2026

6/10 Okay

LUIS CELIS HECHT

Stayed 4 nights in Jan 2026

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 2 nights in Jan 2026

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pleasant, helpful staff & clean rooms.
Stayed 1 night in Jan 2026