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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Lobby
3 restaurants, breakfast served
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5440 N River Rd, Rosemont, IL, 60018
  • Place, Rosemont Theatre
    ‪2 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(145 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(214 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.6 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rosemont

With a stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG in Rosemont, you'll be near the airport, a 4-minute walk from Donald E. Stephens Convention Center and a 5-minute drive from Allstate Arena. .This hotel is 11.8 mi (18.9 km) from Wrigley Field and 14.8 mi (23.8 km) from United Center.

What's nearby

  • Rosemont Theatre - 2 min walk - 0.2 km
  • Donald E. Stephens Convention Center - 3 min walk - 0.3 km
  • Fashion Outlets of Chicago - 3 min walk - 0.3 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • The Dome at the Parkway Bank Sports Complex - 16 min walk - 1.4 km

Getting around

  • Rosemont Station - 11 min walk
  • Rosemont Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Kings Dining & Entertainment - ‬9 min walk
  • ‪Bub City - ‬8 min walk
  • ‪Tapville Social – Rosemont - ‬9 min walk
  • ‪Basil's Kitchen - ‬3 min walk
  • ‪Gibsons Bar & Steakhouse - ‬2 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel in Rosemont with 3 restaurants and airport shuttle service
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rosemont? This hotel has 55000 square feet (5110 square meters) of space consisting of a conference center and 27 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 27 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Reviews

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1567 out of 2661 reviews
Rating 8 - Good. 605 out of 2661 reviews
Rating 6 - Okay. 283 out of 2661 reviews
Rating 4 - Poor. 109 out of 2661 reviews
Rating 2 - Terrible. 97 out of 2661 reviews

Reviews

10/10 Excellent

Mario

Stayed 10 nights in Aug 2025

10/10 Excellent

Carolina, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Richard, Largo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is run down. The area by the restaurant and bar had a bad chemical smell, would not eat or drink there. The room layout was bad. Property is showing its age!
Stayed 6 nights in Sep 2025

10/10 Excellent

Summer

Stayed 2 nights in Sep 2025

4/10 Poor

anu, Powell

Stayed 2 nights in Sep 2025

8/10 Good

DAMARIS VALENTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really good option close to O’Hare. Convenient shuttle to the terminals, good shopping and dining area close by, pool, and a few dining option in the hotel itself. Easy 10 minute walk to blue line stop that takes you to downtown. Does have some signs of wear in the common areas. Breakfast is $25 per day and parking is $29 a night. Beds are comfortable and shower pressure is mid. Rooms have everything you need (mini fridge, safe, good ac, good sized bathrooms). I would recommend this hotel and would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jakisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times, this is my go to whenever I’m in Chicago
Stayed 2 nights in Jul 2025

8/10 Good

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dakota

Stayed 1 night in Sep 2025

8/10 Good

Fatimah, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property! Had a problem with the room being dirty and the front desk staff was quick to correct the issue. Not only did he change our room, he threw in 2days of free breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This hotel was great no complaints at all about anything. I’m a perfect location near the Rosemont Entertainment District and Donald E. Convention Center. Room was very clean and I like the 12:00 checkout. I def would come back to this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially thankful for the airport shuttle.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyudmyla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kaysha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very well kept and very nice, and all staff was very helpful! Paying for parking was not ideal, and the parking was very full, and I ended up parking very far from the entrance. Lugging all of my stuff wasn’t ideal, and I couldn’t find the same way back out when I left, but otherwise, stay was nice and comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Jacquie, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to land or take off from on your way in or out of O'hare
Stayed 1 night in Sep 2025

6/10 Okay

Denise

Disliked: Cleanliness, amenities
The room I checked into wasn't fully cleaned. There was hair all over the bathroom floor, and somebody's hair tie was sitting on the bedside table. I could not treat the front desk via the in room phone, so I had to call them on my cell phone to request a room change. They asked me to come to the front desk for a new room assignment, but I'm on a cane and had luggage. At my urging, and after a long delay, they brought me a new room key and two cheap bottles of water for my trouble. The property wanted $25 dollars for the breakfast buffet. That is absolutely ridiculous for the food offered!!
Stayed 1 night in Sep 2025

6/10 Okay

Alissa

Travelled with group
Little bit run down. Parking is a little much. Would only go back if there were no other options
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Yesenia

Stayed 3 nights in Aug 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacklyn Fraser Von, Fresno

Stayed 2 nights in Aug 2025