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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior
3 restaurants, breakfast served
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5440 N River Rd, Rosemont, IL, 60018
  • Place, Fashion Outlets of Chicago
    ‪2 min walk‬
  • Place, Rosemont Theatre
    ‪2 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(152 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(222 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rosemont

When you stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG in Rosemont, you'll be near the airport, a 1-minute drive from Donald E. Stephens Convention Center and 5 minutes from Allstate Arena. .This hotel is 12 mi (19.2 km) from Wrigley Field and 15 mi (24.1 km) from United Center.

What's nearby

  • Fashion Outlets of Chicago - 2 min walk - 0.2 km
  • Rosemont Theatre - 2 min walk - 0.2 km
  • Donald E. Stephens Convention Center - 5 min walk - 0.4 km
  • Parkway Bank Park Entertainment District - 5 min walk - 0.5 km
  • The Dome at the Parkway Bank Sports Complex - 14 min walk - 1.2 km

Getting around

  • Rosemont Station - 10 min walk
  • Rosemont Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 12 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Kings Dining & Entertainment - ‬7 min walk
  • ‪Basil's Kitchen - ‬4 min walk
  • ‪Bub City - ‬6 min walk
  • ‪Crust Brewing - ‬6 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rosemont? This hotel has 55000 square feet (5110 square meters) of space consisting of a conference center and 27 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site (USD 35 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 27 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 35 per night (in/out privileges)
  • Extended parking fee: USD 35 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1648 out of 2787 reviews
Rating 8 - Good. 634 out of 2787 reviews
Rating 6 - Okay. 293 out of 2787 reviews
Rating 4 - Poor. 115 out of 2787 reviews
Rating 2 - Terrible. 97 out of 2787 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and the rooms were comfortable
Stayed 1 night in Dec 2025

8/10 Good

T

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great. Dead bugs and leafs in there indoor pool kinds gross.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Stayed 3 nights in Dec 2025

2/10 Terrible

Hector Ivan

Travelled with partner
Liked: Cleanliness
The shuttle service was extremely inconvenient. Be aware if you have an early international flight the shuttle does not run to the international terminal. Also be aware if your international flight come in late their shuttle doesn’t run after 10pm. So be ready to uber to the airport and back from the airport
Had to use cups to keep the door from opening
Stayed 1 night in Dec 2025

10/10 Excellent

Shylo

My stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good option near the airport
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

8/10 Good

Karen, Knox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture is worn and dated but everything clean. Nice pool. No carts or help with suitcases.
Stayed 1 night in Dec 2025

10/10 Excellent

Viviana, Valparaiso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Dec 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Checked in and was told the room wasn’t paid for. Showed recipes stating it was paid. They couldn’t find it in their system so I had to pay anyways and was told it would be under review with their “reservation specialist”. At checkout, I asked for an update and they stated the person wasn’t in. So will be calling for an explanation/refund.
Stayed 1 night in Dec 2025

10/10 Excellent

Tansel

Stayed 4 nights in Dec 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Aaron

Stayed 1 night in Dec 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities
Clean, friendly staff and conveniently located to the entertainment area we were visiting.
Stayed 1 night in Dec 2025

8/10 Good

Sattenapalli

Stayed 3 nights in Nov 2025

8/10 Good

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was alway polite and helpful, smiles all around, room was clean and everything worked as expected.
Stayed 6 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous and helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

JONATHON

Stayed 1 night in Nov 2025

10/10 Excellent

Miyoko

Polite staff ,clean room, near shopping mall, Good restaurant,
Stayed 1 night in Dec 2025

10/10 Excellent

thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Dylan

Stayed 3 nights in Dec 2025

6/10 Okay

Deb

Stayed 1 night in Nov 2025

10/10 Excellent

jonna lyn, Carson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025