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Hotel Indigo Chester by IHG

4.0 star property

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪16 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Chester

With a stay at Hotel Indigo Chester by IHG in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This eco-certified hotel is 3.3 mi (5.4 km) from Chester Zoo and 6.6 mi (10.6 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 1 min walk - 0.0 km
  • Chester Cathedral - 8 min walk - 0.7 km
  • Chester City Walls - 12 min walk - 1.1 km
  • Chester Racecourse - 16 min walk - 1.4 km
  • Chester Zoo - 6 min drive - 4.4 km

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk
  • ‪The Boathouse - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

Eco-certified hotel with a 24-hour front desk and a restaurant
Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 75 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at Hotel Indigo Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Reviews

Hotel Indigo Chester by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 799 out of 1004 reviews
Rating 8 - Good. 141 out of 1004 reviews
Rating 6 - Okay. 39 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

Reviews

10/10 Excellent

Isobel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Lovely room. Excellant food.
Stayed 7 nights in Jun 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower soap and hand cream bottles were empty of products. The I know free slippers on fit size 6 feet, not a 6ft man..
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the finest hotel stays we've ever had! We had a 4th floor room with a patio balcony and incredible views. The bathroom was amazing. A stocked mini bar. The lobby and restaurant were incredibly inviting. The location in Central Chester was great! Loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy bed and a lovely breakfast with plenty of options.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, poor parking

Hotel was excellent. Unfortunately parking is an issue. No parking on site and preferred parking lot is nearly 0.5 miles away. If you have more than light luggage and/or it is bad weather this is not fun.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a relaxed atmosphere. The rooms are quite quirky with great attention to detail. Everywhere was spotlessly clean. We didn't eat in the hotel restaurant but we did use the bar which was very reasonable. The guy on reception (DJ) gave us a few good tips where to go near the hotel. We really enjoyed our stay and will definitely return.
Stayed 2 nights in May 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, close to old town, park and dining.
Stayed 5 nights in May 2025

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness
Everything. absolutely everything was just lovely. Spotlessly clean, everything in the room in excellent condition, top quality and stylish. Lifts clean, quiet and smooth. Bar area smart. I cannot think of a single area of improvement (I’ve stayed at many hotels and can’t recall the last time I’ve thought that). Sorry I can’t review breakfast as we’d decided to head into Chester for brunch instead. On our journey home me and my wife agreed, when staying in Chester there’s just no point in looking at any other hotels. We also decided to make Hotel Indigo the first choice when staying in other cities. Well done Hotel Indigo!, lovely stay, oh and forgot to say the staff are all happy, friendly, helpful and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized room and it was very clean. Balcony could do with a wash down as there is lots of pigeon droppings. Although to a certain extent it cant be helped. Lovely breakfast and helpful staff. Carpark is a short walk. We would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had another wonderful stay at the Indigo. Very friendly and helpful staff at reception. Excellent room with a sublime balcony. Very good quality of food at breakfast with friendly staff particularly Taylor who always greeted us and our grandchildren with a smile and helpful information. Delighted to receive a complimentary later check out which was very useful. Cannot wait to return.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the hub of the city and provides a welcoming environment within which to relax. The staff are grandly and will provide any aspect that feel is not being made available.
Stayed 3 nights in May 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Indigo Chester

Hotel was clean and well decorated. Staff were very friendly and efficient. Well located; a short walking distance to shopping area or through the park to the river
Stayed 3 nights in May 2025

10/10 Excellent

Hashema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, great location
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel and Staff

Really lovely hotel. Rooms are lovely ,clean and modern with lovely touches but the staff are amazing. Every member of staff was welcoming , friendly and were fantastic representatives of the company. Made me feel really special on my birthday. Would definitely return to this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort

Would certainly come back again

Enjoyed the friendly helpful staff. Room and restaurant were very clean. Breakfast had adequate choice, but choice was not extensive. Bed was incredibly comfortable. A means of keeping the bathroom door open after a shower to air the room would be helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful I’m ever way. Just what you would hope for.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for central Chester

Excellent helpful staff. Good restaurant on site: no need to go out looking for a place for dinner
Stayed 1 night in May 2025