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Perfect location and great staff !

The rooms were clean and sparse. The loft rooms were fun with kids but would be very difficult for anyone over 6’ to manage. The staff was okay. They weren’t exceptionally friendly. Very limited English speakers so made it difficult at times. They take your card to have on file for incidentals but you can’t actually charge anything to your room. The restaurant was not great. The video games are cool but good luck using them. Usually two people would be camped out for the evening at then. Also didn’t love the location. Next time we will stay in Chamonix so we don’t have to wait on the bus. The busses run every 30 mins and are almost always late and over crowded.

Nice room, nice staff, nice place!

Immaculate hotel with great staff. First time in Chamonix, and everyone went out of their way to make it a great stay. Ski shop team was great help in navigating the various areas and transfers.

We LOVED our stay here. My fiancé and I stayed one night to explore Chamonix and this hotel was a way more affordable option. They even gave us a complementary upgrade to our room so that we had a mountain view! Very clean rooms, big bathrooms, wonderful and welcoming staff, amazing breakfast and many options to choose from. They also had a very cozy foyer with a bar. On the first floor, there’s a great rec room for larger groups to hangout and play pool/cards etc. Definitely will be staying there again if we ever go back.

After requesting a quite room at time of booking we originally were located in no such room - friendly reception staff accommodated us but at our expense as they only had quite superior rooms. Which we paid the extra for. However do not be fooled by the name superior it was simply large. The furnishings were not what you would expect for a 4star - equally the toiletries were basic. That said the rooms was clean and the bed linen acceptable.