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Extended Stay America Suites - Charlotte - Matthews

2.5 star property

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪2 min drive‬
  • Place, SouthPark Mall
    ‪19 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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Sleep Inn Matthews - Charlotte

About the area

Matthews

With a stay at Extended Stay America Suites - Charlotte - Matthews in Matthews, you'll be in the business district, within a 15-minute drive of Bojangles' Coliseum and Bowlero Matthews. .This hotel is 11.7 mi (18.8 km) from Spectrum Center and 12 mi (19.3 km) from Charlotte Convention Center.

What's nearby

  • Bowlero Matthews - 3 min walk - 0.3 km
  • Sportsplex at Matthews - 13 min walk - 1.2 km
  • Novant Health Matthews Medical Center - 2 min drive - 1.8 km
  • Bojangles' Coliseum - 15 min drive - 16.5 km
  • SouthPark Mall - 19 min drive - 16.1 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Suburban hotel with free breakfast and a 24-hour fitness center
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Reviews

Extended Stay America Suites - Charlotte - Matthews Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 177 out of 390 reviews
Rating 8 - Good. 70 out of 390 reviews
Rating 6 - Okay. 49 out of 390 reviews
Rating 4 - Poor. 37 out of 390 reviews
Rating 2 - Terrible. 57 out of 390 reviews

Reviews

4/10 Poor

Dusty

Bed was shot on one side. Had a hard time adjusting the shower since it was a little off. I could have got a better breakfast at a gas station- no fruit, yogurt or anything much but a few small muffins and nasty coffee. I was not impressed and my spouse did not like feeling like he was going to fall out of bed all night due to the bed being broke and worn down where people sat on it.
Stayed 1 night in Jun 2025

10/10 Excellent

Mira, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

glorisbeth

Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Came back for a repeat visit and room was infested with roaches at check in. Told management and staff, they did nothing to help, no refund, no room change. Drexel, April, Very Unprofessional treatment. Especially all the surveys they ask us to make for them so they can look good. Do right by people. Very simple. Would not recommend this place just simply from their infestation and still selling rooms knowing they are dirty and poorly cleaned. Tami, Greg, Kim, Very Respectful!!! Thank you
Stayed 28 nights in May 2025

10/10 Excellent

Kristan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jun 2025

10/10 Excellent

ted

Liked: Cleanliness, amenities, property conditions & facilities
Very proffesional units very clean
Stayed 4 nights in Jun 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel was dim and shabby. Rooms were out dated and poorly maintained. Bugs in/outside of rooms. Staff was pleasant when approached for questioning or other needs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shakelia, Stallings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drexler(please forgive me if I spelled your name wrong) and his entire staff was extremely nice and helpful. My stay was very pleasant.
Stayed 4 nights in May 2025

10/10 Excellent

Shakelia, Stallings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed hotel, feels more like an apartment building, staff give you your privacy and are always working most of the time to keep the place clean and stay on top of guests requests! Love the key card access around the building as well, feels really safe.
Stayed 1 night in May 2025

2/10 Terrible

Terri

Stayed 1 night in May 2025

4/10 Poor

LOGAN

Stayed 2 nights in May 2025

8/10 Good

Zakiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Shakelia, Stallings

Liked: Cleanliness, staff & service, property conditions & facilities
The location was quiet and clean.
Stayed 5 nights in May 2025

6/10 Okay

Judith

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but blankets had yellow stains and the complimentary breakfast was just granola bars and packs of oatmeal by the front desk
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with family
The ladies at the front desk were nice Rooms were rough Floors looked not so clean and the chairs in the room have seen better days Just coffee and granola bars nothing much for breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Nelson

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in thus far.
Stayed 1 night in Apr 2025

4/10 Poor

Ilya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Security deposit was not returned at checkout.
Stayed 1 night in Apr 2025