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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar
Exterior
Fitness facility
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(100 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(131 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
Tru By Hilton Charlotte Tyvola I-77
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 540 reviews
The price is AU$134
includes taxes & fees
1 Mar - 2 Mar
Tru By Hilton Charlotte Tyvola I-77

About the area

Charlotte

With a stay at Tru by Hilton Charlotte Airport Lake Pointe in Charlotte, you'll be within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.6 mi (9 km) from Spectrum Center and 7 mi (11.2 km) from SouthPark Mall.

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Charlotte Regional Farmers Market - 1 min drive - 1.0 km
  • Renaissance Park - 2 min drive - 2.0 km
  • Bank of America Stadium - 8 min drive - 10.1 km
  • Spectrum Center - 10 min drive - 11.8 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Jocks And Jills Sports Grill - ‬3 min drive
  • ‪Nana Morrison's Soul Food - ‬14 min walk

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with an outdoor pool and free breakfast
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Tru Lobby Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 787 out of 1099 reviews
Rating 8 - Good. 178 out of 1099 reviews
Rating 6 - Okay. 69 out of 1099 reviews
Rating 4 - Poor. 29 out of 1099 reviews
Rating 2 - Terrible. 36 out of 1099 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

mohamad

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

Carltezion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, property big would definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities
All very good! I enjoyed the stay
Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in. Helpful and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

MaryBeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

The check in was great. We just needed a place to stay because our flight had been rerouted to Charlotte. It was perfect for a quick turnaround.
Stayed 1 night in Nov 2025

10/10 Excellent

Leatine

Stayed 1 night in Nov 2025

4/10 Poor

Sharon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Didn’t eat breakfast.
Stayed 1 night in Nov 2025

2/10 Terrible

glenn

Business traveller
Disliked: Amenities
They made me pay for parking through an app What a major hassle Just charge my room I had to enter personal Info credit etc Will ever stay at. This brand again
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, breakfast was great, the lobby area was well utilized. We enjoyed our mini family reunion here. Made lots of new memories. I guess my only complaint would be having to pay to park in your parking lot. I've never heard of this before.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Clean room and friendly staff
Stayed 1 night in Nov 2025

8/10 Good

steven w

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle was on time.
Stayed 1 night in Oct 2025

10/10 Excellent

Stacy, New haven

Stayed 1 night in Oct 2025

6/10 Okay

Janelle

room wa
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the hotel, breakfast was good, breakfast attendant was very attentive to making sure breakfast area was clean and food was replenished. Staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob, Maryville

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, great breakfast, easy check-in and check-out
Stayed 1 night in Oct 2025

10/10 Excellent

Bret

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and smelled good. Staff was courteous and even asked my room preference.
Stayed 1 night in Nov 2025

10/10 Excellent

James, Myrtle Beach

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jhony

Stayed 3 nights in Oct 2025

10/10 Excellent

Cass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay there
Stayed 1 night in Oct 2025

8/10 Good

Ashantee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, small rooms. Overall good stay.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen, Providenciales

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Comfy bed, very clean.
Stayed 1 night in Oct 2025