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Sleep Inn & Suites at Concord Mills

2.5 star property

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(45 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

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  • Parking included
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About the area

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 0.8 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.4 km) from University of North Carolina at Charlotte.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km
  • PNC Music Pavillion - 6 min drive - 8.5 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 97 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bianca

Travelled with partner
Disliked: Staff & service
Staff was awful and unprofessional
Stayed 1 night in Mar 2025

6/10 Okay

Ohagi

Stayed 2 nights in Mar 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of traffic noise
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel needs some updates

The shower curtain was too short and put more water on the floor of the bathroom than was in the shower. TV remote was gross and no back to hold the batteries in. Lamp by the bed was broken, furniture was in bad shape, and tables had something on them that wouldn't come off. The sink didn't have a stopper or screen to keep anything from falling down the drain and the sink was cracked or extremely scratched...nasty to look at while brushing teeth.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pannitra

Stayed 1 night in Mar 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning staff is awesome however Sidney the nighttime desk clerk is not friendly or welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional. I love Angelica and the housekeeping staff. I would recommend this hotel because of them. I did not like the parking due to work trucks including a tractor trailer makes it hard to park.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Fernando

Stayed 4 nights in Mar 2025

10/10 Excellent

Luis Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Mar 2025

10/10 Excellent

Rasheeda

Stayed 1 night in Mar 2025

10/10 Excellent

Everett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

anthony

Stayed 2 nights in Mar 2025

4/10 Poor

Stacey

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Expida sold us a room the property did not have available. The bathroom door had no privacy latch. Both beds were broken. Microwave did not work. Extremely noisy. Musty/moldy smell when not covered up by the smell of marijuana.
Stayed 2 nights in Mar 2025

10/10 Excellent

natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

My experience was pretty decent nice staff our room was nice and spacious breakfast was cool and the area is cool too surrounded by other hotels and nearby restaurants in walking distance🙂🙂🙂🙂Will definitely come back when I’m back in town
Stayed 2 nights in Mar 2025

10/10 Excellent

Sanai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MeChelle

Stayed 1 night in Mar 2025

10/10 Excellent

Ashua

Stayed 1 night in Mar 2025

6/10 Okay

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sanai

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice! Breakfast was good always gave us anything we asked for or needed
Stayed 7 nights in Mar 2025

10/10 Excellent

GWENDOLYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were not made aware that there is a $100 deposit upon arrival now and I still have not received it back yet we also arrived to be put in a room (102) that was already occupied and had to be given a different room yet at checkout we stayed in Room 100 and the receipt said we were in Room 228
Stayed 1 night in Mar 2025

6/10 Okay

Laura

Travelled with family and small children
Average hotel, clean but needs some attention to general items in room that are missing. Rooms booked was to have a pull out couch, however not available and two chairs instead. Beds are not queen, doubles. Description when booking versus what was received varied. Greta location, breakfast was good, lots of variety.
Stayed 5 nights in Mar 2025

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Dwayne

Stayed 2 nights in Dec 2024