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Hyatt Place Charlotte Downtown

3.0 star property

Photo gallery for Hyatt Place Charlotte Downtown

Interior entrance
Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(128 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(55 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(21 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(16 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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includes taxes & fees
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About the area

Charlotte

With a stay at Hyatt Place Charlotte Downtown, you'll be centrally located in Charlotte, within a 5-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.3 mi (0.4 km) from Charlotte Convention Center and 0.9 mi (1.4 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 3 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 4 min walk - 0.4 km
  • Charlotte Convention Center - 5 min walk - 0.4 km
  • Bank of America Stadium - 14 min walk - 1.2 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬7 min walk
  • ‪The Public House - ‬3 min walk

About this property

Hyatt Place Charlotte Downtown

Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and MP3 docking stations. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, The Placery, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and meeting rooms.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.
The Placery - This restaurant serves dinner and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day breakage deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 947 out of 1525 reviews
Rating 8 - Good. 286 out of 1525 reviews
Rating 6 - Okay. 150 out of 1525 reviews
Rating 4 - Poor. 69 out of 1525 reviews
Rating 2 - Terrible. 73 out of 1525 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruben

Travelled with family
Yes
Stayed 1 night in Feb 2026

8/10 Good

Tanisha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was grear. Friendly and approachable. The rooms were clean. Great location near Nascar Museum and Specturm Center
Stayed 1 night in Feb 2026

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and close to everything
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room was very nice, bkfst was nice, the valet service however fell short. $38.00 and when I went to retrieve my car they pointed to where it was vs getting the car which is part of the whole valet service, for the amount charged they were not helpful and that was disappointing
Stayed 1 night in Feb 2026

10/10 Excellent

Caitlen

Stayed 1 night in Feb 2026

8/10 Good

Lindsey

Stayed 1 night in Feb 2026

10/10 Excellent

Isaiah

Stayed 1 night in Feb 2026

8/10 Good

Courtney

Stayed 3 nights in Feb 2026

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, staff & service
Yes
Stayed 3 nights in Feb 2026

2/10 Terrible

Danielle

Liked: Cleanliness
Loud noise from the room next door all night. No response from hotel security when called. No manager on duty in the morning for any resolution
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful, great place to stay! Have no complaints. Everyone was courteous!
Stayed 1 night in Feb 2026

8/10 Good

Shereta Jones

Stayed 2 nights in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

6/10 Okay

JasonAmy

Stayed 2 nights in Jan 2026

4/10 Poor

Heather

Business traveller
Disliked: Amenities, property conditions & facilities
I believe Sydney was the receptionist. She was incredibly friendly but it was clear the hotel was understaffed. When I got to my room I noted the tv was not working. I informed Sydney of this and she said that she would have maintenance look at it and, if not maintenance, she would have a look. When I returned two hours later she said that no one had went to the room. By this time I was going to bed so I told her not to worry about it. When I went to take a shower I noted that the shower gel, shampoo, and conditioner bottles were all empty and had to use the hand soap on the bathroom counter for soap. Probably my worst hotel stay in years.
Stayed 2 nights in Jan 2026

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2026

4/10 Poor

Heydi

Stayed 1 night in Jan 2026

10/10 Excellent

Jodaline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Shameka

Liked: Cleanliness, amenities, property conditions & facilities
Worth it!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2026

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean but room was too warm so had to run air conditioning which was loud
Stayed 4 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

2/10 Terrible

Octavia

Stayed 1 night in Jan 2026

8/10 Good

Julian

Stayed 1 night in Jan 2026

10/10 Excellent

Toranceya

Liked: Cleanliness, amenities, property conditions & facilities
Spotless. Host are very sweet.
Stayed 1 night in Jan 2026