The front desk guy, Tony, and Olga in the restaurant were exceptional. The food was also exceptional. However, the room temperature at check-in was 75 degrees Fahrenheit, which was excessively warm. I adjusted the thermostat to 66 degrees Fahrenheit to cool the room. Upon returning from dinner, the temperature had dropped to 72 degrees Fahrenheit. Although it was decreasing, the room temperature never dropped below 72 degrees Fahrenheit throughout the night, despite being set to 66 degrees. The room was far too warm for my wife and me to sleep in. To enter the room, I had to push the door with such force that I used my shoulder. Similarly, when closing the door from inside, I had to exert significant effort. Furthermore, we had a 5:30 shuttle reservation to the airport. My wife was running late, but we managed to arrive in the lobby at 5:31 AM. Unfortunately, the shuttle had already left. Fortunately, the front desk staff member called the driver, who was just down the road. This was our first and last stay at this hotel. Never again.