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Lack of service. They do not need customers from online portals like Expedia. It is more of a AC rooms for wedding guests than a professional hotel. Cheap cutlery in restaurant. In this age as well, they serve tea in a cheap plastic cup. Front desk is unwelcoming. Only thing that they talk is charges/money/ that will be extra charge and etc. Absolutely bad experience. Even at the checkout as well the only focus the staff had was on money. I believe money is something anyone will anyway pay, so the staff should focus more on hospitality. But looks like hospitality was not in their training part.