Central Jakarta ski resorts

Staff was helpful. Property is clean and well-maintained.

Access to executive club was wonderful. Staff were so gracious and friendly. Food was very nice.

F&B host staff at the counter was so kind! Loved the cookie during check in too :)

I was initially assigned Room 700, but after settling in, I noticed that the central air conditioning was unusually loud. I reported this to Ms. Dwinda Ayu, who responded promptly and arranged for me to be moved to another room without any hassle — her attentiveness was greatly appreciated. On the final evening of my stay, I visited the Executive Lounge, where Ms. Annissa kindly checked in with me and asked for feedback. I shared a few minor comments regarding wear and tear, and she took immediate steps to follow up on them. Great food options too. The hospitality and responsiveness of the team truly stood out. Kempinski offered a warm, comfortable experience — a genuine home away from home. I look forward to returning.

Room was clean Staff are friendly Nice hot shower Quiet I like this small hotel cos not so many rooms in a floors, easy to reach to my room. Moreover, many deferent convenience stores on the same street all of them with in 2mins

Great service, nice facilities, gym was great