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Very good

Glad you had a great stay! What stood out - clean room, staff, amenities, or something els

The staff here couldn’t have been more helpful. We were welcomed by Sabit & Harun on arrival and Sabit gave us lots of great advice for tourist sights, which we didn’t know about. In the morning, we had trouble starting our car and again, the front desk was amazing, helping us get someone out together it fixed and organizing a taxi, in the meantime. The hotel itself was perfect. Our room was huge and included everything we needed. There was a gym, sauna & Turkish bath available as well as a laundry, which we used and appreciated. The bed was very comfortable and the room was dark & quiet, resulting in a great sleep. Highly recommended!

This place is a dumpster. The guy in reception is a huge douche bag and a bit psyco. We got there and first impresion really dirty. We were tired asked for our rooms and he greet us with a smile. I said we have reservations, they were 2 rooms. He said but is 3 of you and only 1 reservation. His tone changed, he was very aggressive. We told him we have 2 rooms but he didnt want to check. Fortunately one of us had good internet and we were able to show that we had reserve 2 rooms. Then he said only one room ready. He made us wait. We have booked 2 bedrooms, each of one with a double bed. He gave us a room with a double bed and a room with 2 singles. The sink was broken, the shower didnt work, the whole thing was dirty, smelly pillows. We open the fridge and it smell like rotten. I couldnt sleep. I keep thinking bugs were crawling over me. In the morning trying to shower the water was cold and then it leak through the shower into the bedroom. Internet didnt work, the courtains let the street light in, there was noise all night and cigarrete smell all over the building. This place is not a good partner for hotels.com I would recommend to everyone thinking about staying here to avoid it. I am not picky and I had travel through lots of places and use all types of accomodations. This place would be the one I will never forget for being the worst I have ever stayed.

Kavalti harika baya cesit vardi Breakfast was awsome Great front reception desk service Clean room shops nrarby walking distance

The hotel staff were friendly and very helpful! The breakfast was very good👍It was a very nice stay for me in Malatya.