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Hilton Garden Inn Gatlinburg

3.0 star property

Photo gallery for Hilton Garden Inn Gatlinburg

Exterior
Exterior
Exterior
Lobby
Daily cooked-to-order breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
635 River Road, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Single King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single King Bed, Fireplace, Whirlpool, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(38 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single King Bed, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Queens, Accessible Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single King Bed, Accessible Suite, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Queen, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Queens, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single King Bed, Fireplace

Single King Bed, Fireplace

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single King Bed, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Whirlpool, Sectional

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Queen, Junior Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Queens, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Queens

Desk, blackout curtains, iron/ironing board, free WiFi

Double Queens

8.6 out of 10
Excellent
(47 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Gatlinburg
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 2,246 reviews
The price is AU$174
includes taxes & fees
28 May - 29 May
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark. .This hotel is 0.3 mi (0.6 km) from Gatlinburg Convention Center and 0.6 mi (1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Stereo
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel

Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg

Hilton Garn Inn Gatlinburg

Hilton Gatlinburg Gatlinburg

Hilton Garden Inn Gatlinburg Hotel

Hilton Garden Inn Gatlinburg Gatlinburg

Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, the staff was great. Enjoyed our visit and will stay there again!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Isabel

Stayed 1 night in Feb 2026

10/10 Excellent

Josh

Stayed 2 nights in Jan 2026

10/10 Excellent

Katie

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff were super helpful, especially with the snow storm :)
Stayed 3 nights in Jan 2026

4/10 Poor

Cecil

They charge you as their guest to park in their parking lot? I would never stay there again , they charged my debit card for 2 days parking when I checked out, I got to Gatlinburg and Pigeon Forge 3 to 4 times a year for last 15 years and never been charged at other Hotels to park where I payed to stay 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy. We had the room with the fireplace. The staff were very accommodating and helpful. The hotel location is very convenient and close to restaurants and shops. My husband enjoyed the hot tub and fire pit in the evenings. Lobby is inviting with the fireplace. Great place for a getaway in the mountains.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tricia

Stayed 1 night in Jan 2026

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Very clean. Room with jacuzzi fireplace was perfect. Staff was over the top nice. Really enjoyed staying there.
Stayed 1 night in Jan 2026

10/10 Excellent

james

Stayed 2 nights in Dec 2025

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, location and location. The location is excellent 3 min walk to Ober mountain and 5 min walk to Skypark, also very close to Howard's restaurant and Cherokee Grille, awesome dinning options. Hotel staff is extremely friendly and always available to help and give local tips to explore the best way possible. The option of having breakfast for $12 (Buffet style) at hotel was very helpful and fair. Cleanness was very good and amenities awesome. I really recommend it and will stay there again when coming back in Summer to enjoy the ziplines.
Stayed 3 nights in Jan 2026

4/10 Poor

Rohini

Travelled with group
Liked: Amenities
We had roaches in the room. It was reported to the front desk twice. No compensation offered
Stayed 2 nights in Jan 2026

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service
Stayed 2 nights in Jan 2026

8/10 Good

Jasmita

Liked: Cleanliness, staff & service, amenities
Clean room, smiling and congenial staff, housekeeping coming in everyday to make the bed and give us fresh towels.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chris, Kingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. Incredibly great staff. Breakfast is just ok but you are surrounded by great breakfast places. Right on the river. Very scenic.
Stayed 5 nights in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and our room was in good order. Everything worked and our stay was pleasant. The only complaint I would have was we were on the 5th floor and the ice machine does not work. However, a short ride to the fourth floor and the problem was solved. Overall, a really good place to stay and recommend the Hilton Garden Gatlinburg.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness
The clean room was top notch. The staff was friendly.
Stayed 7 nights in Jan 2026

8/10 Good

Garry

Liked: Cleanliness, staff & service
All good except the 15 for parking which I must have missed on the Expedia site.
Stayed 1 night in Jan 2026

2/10 Terrible

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
“The hotel claims to be pet-friendly, but any normal dog behavior, like barking, seems to bother them. Our stay was so uncomfortable that we had to leave earlier than planned, and we are still waiting for a refund for the nights we couldn’t stay. The hotel should clearly state its pet policies to avoid disappointing other guests.”
Stayed 4 nights in Dec 2025

10/10 Excellent

Rokney

Stayed 5 nights in Dec 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was great, except that they have started charging for parking and wasnt noted in the pricing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hilda

Stayed 5 nights in Dec 2025

10/10 Excellent

Hildred

Stayed 3 nights in Dec 2025