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Kind recepcionists, good recomendation for dinner. Nice installations. Elevator. Parking. Nice building. Easy to get to

This was a lovely old hotel with perfect attention to detail. We had dinner there both nights (area is quite remote) and were not disappointed. Staff were very welcoming and helpful. If we are this way again we’ll definitely be staying again.

I loved Masusa and so did the 9 other people we stayed there with. If it was only about the property, I would say the pool was out of this world. Gorgeous, clean, resort style. The rooms were well sized and cool. Delightful little area to eat inside and out, with local food to eat. But above how comfortable we were with amenities, it was the whole family of Stefano that made this trip amazing. Stefano, Cristiano, Pina and Nonna Lina made us feel like we were with family. I loved staying here even though the winding roads to it did give my little one motion sickness. I would come back here in a heartbeat and plan on doing so on our next trip. If you’re hesitant, I say do it. You will not regret it!

We stayed here on our cycle ride from Rome to Calabria and the hotel was a fantastic experience after a long day in the saddle. The dinner and breakfast were also truly amazing.

Communication was a real problem. I wonder if staff were discouraged from trying to understand English. My Italian came from Google translate and even that was a disaster. Staff generally not friendly or helpful. Did not offer to assist bags up or down the hotel steps for guests in their senior years. WiFi practically useless. Kept dropping out

We traveled through Europe for two to three months every year. So, we have made it a habit to choose different hotels to have different experiences.we choose our hotels by our own feelings. This place looked beautiful from the outside and a beautiful interior presentation. To sadly find out that the hotel customer service did not match its beauty. Front desk reception was difficult and challenging with very unhappy faces. Breakfast staff was unfriendly and could not get a welcome smile from them. Dinner staff was just as unfriendly. I might say to be fair the housekeepers were very nice and helpful.probably to fair the staff is overworked at the same time if they want to be in the hospitality business they want to trained the staff to be friendly.