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Hotel Santa Alejandria

3.0 star property

Photo gallery for Hotel Santa Alejandria

Interior detail
Staircase
Economy Double Room without window, First Floor
Interior detail
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room without window, First Floor

Economy Double Room without window, First Floor

Economy Double Room without window, First Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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Ganem Suites Cartagena
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
4.4 out of 5, Excellent, 196 reviews
The price is AU$110
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About the area

Cartagena

A stay at Hotel Santa Alejandria places you in the heart of Cartagena, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. .This hotel is 1.9 mi (3.1 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Fernandez Madrid Park.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.5 km
  • Bolivar Square - 8 min walk - 0.7 km
  • Plaza Santo Domingo - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • ‪Townhouse Rooftop - ‬3 min walk
  • ‪Quero Arepa - ‬2 min walk
  • ‪Restaurante Carmen - ‬3 min walk
  • ‪Pizzeria Restaurante Bar - Fernandez Madrid 1889 - ‬3 min walk
  • ‪Erase Un Café Bar & Dessert - ‬2 min walk

About this property

Hotel Santa Alejandria

Hotel Santa Alejandria offers 14 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6 AM to 10 PM on request

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for COP 60000.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way)
  • Rollaway bed fee: COP 60000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Santa Alejandria Cartagena

Hotel Santa Alejandria

Santa Alejandria Cartagena

Santa Alejandria

Hotel Santa Alejandria Hotel

Hotel Santa Alejandria Cartagena

Hotel Santa Alejandria Hotel Cartagena

Hotel Santa Alejandria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 242 out of 641 reviews
Rating 8 - Good. 247 out of 641 reviews
Rating 6 - Okay. 86 out of 641 reviews
Rating 4 - Poor. 34 out of 641 reviews
Rating 2 - Terrible. 32 out of 641 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Veronique

Disliked: Amenities
Chambre un peu délabrée, mais bien située et personnel sympathique.
Stayed 3 nights in Feb 2026

4/10 Poor

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
Pas de fenêtre pour la chambre, elle se trouve dans le hall d accueil.la chambre est la taille du lit double.pas de place pour circuler dans la salle de douche. Le fait que la chambre se trouve dans la salle de l accueil et du petit déjeuner, il est impossible de dormir car les personnes parlent très tard la nuit et très tot le matin les cuisinieres qui parlent pendant qu elles préparent le petit dejeuner.
Stayed 2 nights in Feb 2026

8/10 Good

Ronald

Liked: Amenities
Staff was very helpful!!! Respond to your needs immediately.
Stayed 5 nights in Feb 2026

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Small quiet hotel in a safe area within the walled city. Free breakfast along with daily housekeeping and professional staff made my stay a great one.
Stayed 6 nights in Jan 2026

6/10 Okay

wilmer

Liked: Cleanliness
Pros: - Location, walking distance from everything - Staff, always willing to assist you - Breakfast, basic but delicious! Cons: Instalations need some maintenance. Very basic rooms with hard rock beds. Everything in the bathroom, although working, in poor conditions
Stayed 5 nights in Dec 2025

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, amenities
The location is convenient and the staff at reception were friendly. Unfortunately, the room was not clean — hair on the floor, old dirty towels, stains everywhere, and no shower curtain. Very noisy, and not family-friendly as inappropriate sounds could be heard. The photos online are misleading and do not reflect the actual condition of the property.
Stayed 2 nights in Jan 2026

6/10 Okay

Pierina

Room was not clean
Stayed 6 nights in Jan 2026

6/10 Okay

Steve

Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Travelled with partner
Disliked: Property conditions & facilities
Noisy kitchen staff, behind our room, on the main floor preparing the decent breakfast at 6am. You could rinse your feet in the shower, wash your hands in the sink and sit on the toilet all at once! Plastic mattress cover with no protector, just a sheet! Get a room upstairs if given the opportunity, location good.
Stayed 6 nights in Dec 2025

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly staff! But rooms need to be kept an eye on. Signs of mold, leaks and sheets although looking clean not so white.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 1 night in Dec 2025

4/10 Poor

Felix

Disliked: Staff & service, amenities, property conditions & facilities
Room was not in good or clean condition’ very loud
Stayed 4 nights in Dec 2025

10/10 Excellent

LETY

Stayed 1 night in Dec 2025

8/10 Good

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellenr staff. Good breakfast. Very friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente
Stayed 1 night in Aug 2025

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar en el centro de la ciudad, a buen precio
Stayed 7 nights in Sep 2025

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

orlando

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Pierre-Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, intimate historic hotel in walled city

I very much enjoyed my stay at the Hotel Santa Alejandria and would definitely return! The price was also excellent and includes made-to-order breakfast each morning. It's an old colonial building and the staff are warm and helpful. The location is excellent, as you can walk to anywhere within the walled city within about 10 minutes, and I felt very safe, as there's a locked gate at the front. I had a couple minor issues with my room--dripping AC, lack of bathroom shelf, etc.--but these were quickly addressed by the hotel. The bed was very comfortable and I had no issues at all with noise from the street. There's a big porch on the 2nd floor with lots of plants so you can sit outside if you'd like.
Stayed 4 nights in Jul 2025

8/10 Good

Robert, Not Hispanic or Latino

Stayed 2 nights in Jul 2025

10/10 Excellent

Ms. Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come to Cartegena. I have never stayed at this facility. I was leery at first because the price was so amazing. I couldn’t believe it so I booked it and I will tell you this was such a pleasant experience. I come to Cartegena every 2 to 3 months, I will definitely ensure that I come back to only this hotel and I’m going to bring my family as well. The staff is so understanding and so loving and so sweet—they really are the jewel of this property. This is the most convenient hotel I’ve ever stayed in when I come to Cartegena— it is so close to all of the shops and restaurants and attractions. The breakfast that they make in the morning I’m definitely going to miss as this is my last day here I wish that I could stay longer if only I didn’t have to go to work. It was such a blessing to find this property and again the affordability is unmatched the older reviews mention bedbugs. I did not have any bedbugs whatsoever. In fact, the facility was extremely clean. I read another review that mentioned about the hot water and I would like to add that the hot water is amazing. All you have to do is let it run for about 3 to 4 minutes and it works perfectly fine and stays hot. As a solo female traveler I felt safe and I really loved that they give you a map as soon as you arrive, though I know the city well I thought that was very unique and thoughtful. Diana, Camila, Victoria, and Alejandra—THANK YOU AND GOD BLESS YOU! I’ll see you soon! Johanne
Stayed 4 nights in Jul 2025

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 6 nights in Jul 2025