10/10 Excellent
Terrence
15 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting Cartagena Colombia as luxury hotel, which is phenomenal. I will be back there again and again and again as oz Luxury hotel Can accommodate me the staff of food was phenomenal. This service that they provide were unique experience. My room was great I loved it only one concern that I had and the staff jumped right onto it which was the air condition wasn’t producing the way that it should have. They came did something and got cool and then the air just didn’t work any good anymore so I really didn’t wanna bother the staff because they was constantly greeting people. Oh I mean I love the experience and I will not allow an air condition to ever stop me from going back there from The reception does to the concierge service to the dining room service, even housekeeping, and the guest day by day has Never changed telling everyone that if you’re going to the Oz luxury hotel in Cartagena Colombia, you cannot select a better choice. Believe me great people wonderful food never bothered to address your concerns. Keep up the Stellar Service In which you guys provide looking to be back there September, I believe the 21st somewhere that week 2025 we wanna do it again Oz luxury hotel all thumbs up to you guys
Terrence
Stayed 4 nights in May 2025