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OZ Hotel Luxury

3.5 star property

Photo gallery for OZ Hotel Luxury

Free daily buffet breakfast
Property entrance
Sun deck
Reception
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
Calle 5 #2 14, Cartagena
  • Place, Centro Comercial Nao
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪2 min walk‬
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

8.8 out of 10
Excellent
(62 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$123
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About the area

Cartagena

With a stay at OZ Hotel Luxury in Cartagena (Bocagrande), you'll be a 1-minute drive from Bocagrande Beach and 6 minutes from Cartagena de Indias Convention Center. .This hotel is 2.8 mi (4.5 km) from Clock Tower and 0.1 mi (0.1 km) from Centro Comercial Nao.

What's nearby

  • Centro Comercial Nao - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 2 min walk - 0.2 km
  • Bocagrande Beach - 3 min walk - 0.3 km
  • El Laguito Beach - 9 min walk - 0.8 km
  • Castillo Grande Beach - 14 min walk - 1.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Pool Bar Intercontinental - ‬2 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪Arepas Pues - ‬1 min walk
  • ‪Cilantro Cevicheria - ‬2 min walk

About this property

OZ Hotel Luxury

OZ Hotel Luxury offers 43 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 43 individually furnished guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At OZ Hotel Luxury, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel OZ Luxury

OZ Hotel Luxury

OZ Hotel Luxury Hotel

OZ Hotel Luxury Cartagena

OZ Hotel Luxury Hotel Cartagena

OZ Hotel Luxury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1002 reviews
Rating 8 - Good. 156 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Douglas

Stayed 7 nights in Nov 2024

10/10 Excellent

MARIANO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was all very good
Stayed 7 nights in Jan 2026

8/10 Good

Wilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was newly built. We were transferred to an upgraded room which was amazing. Their breakfast buffet was delightful and staff were all friendly and accommodating. We had a wonderful stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Patrick, Long Branch

Stayed 1 night in Oct 2025

10/10 Excellent

Chaeyung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient to get to the beach and has a small mall nearby. The staff were very professional and welcoming. The room was clean and quiet. We definitely enjoyed our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Courtney

Liked: Property conditions & facilities
Magnificent
Stayed 4 nights in Jan 2026

2/10 Terrible

Kimaya

Travelled with family
Disliked: Amenities, property conditions & facilities
It is impossible to vacation in Cartegena and not get scammed and/or robbed. When we arrived they claimed they were upgrading us to their newer hotel. This was actually a bait and switch. The alleged newer, nicer hotel was a smaller building with less amenities and smaller rooms. The "rooftop" bar is just a balcony, no bar to be found. The views are awful. We had 3 rooms and all you could see from every window was the buildings next door and various construction equipment. The building must have also been so "new" that they hadn't established pest control because we were greeted by an enormous roach in our bathroom after one of our excursions. Speaking of excursions, DO NOT book with the people the hotel recommends. They even let them set up in the lobby. I specifically asked if they would pick us up and drop us off at the hotel when booking and they told me yes. The day of, they picked us up but dropped us off in the middle of nowhere. We had to walk pretty far just to find a taxi to take us back. Not to mention, on the excursion when we finally got to Cholon the tour guide who promised to protect us actually primed us and took our orders for the scammers. What they do is show you one price on the card machine and then add more after you've swiped your card. If you think you'll use cash instead keep it attached to your body, they steal EVERYTHING. And at Cholon they put you in the water with no option to sit on the actual beach.
Stayed 4 nights in Jan 2026

10/10 Excellent

Luke

Stayed 3 nights in Jan 2026

10/10 Excellent

Kado

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes to all
Stayed 6 nights in Jan 2026

10/10 Excellent

Bruce, Clinton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing
Stayed 7 nights in Jan 2026

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, amenities
Amazing staff from a to z all that was advertised was true . When I come back I’m staying here again definitely
Stayed 2 nights in Jan 2026

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was the best.
Stayed 7 nights in Jan 2026

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was ok however they sent me to an older hotel around the corner. The room was small and nothing worked will not be booking with them ever again
Stayed 3 nights in Jan 2026

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 5 nights in Sep 2025

6/10 Okay

sandra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not the ideal view Changed room for upgrade but was so so
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Stayed 9 nights in Aug 2025

2/10 Terrible

Alejandro, Laval

Stayed 2 nights in Jan 2026

10/10 Excellent

Jerry Adams

Liked: Cleanliness, amenities, property conditions & facilities
Great staff ever. From front to kitchen to housekeeping. Great location to food and beach. Fantastic experience due to its excellent staff and hospitality.
Stayed 8 nights in Dec 2025

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness, property conditions & facilities
I got to the hotel and they moved me to a new hotel. Said it was a room upgrade but not a big fan of having to swap hotels with no prior notice. More importantly I don't have my room cleaned much cause I reuse my towels and am pretty eco friendly and clean already. So when I ask for my room clean when I leave and even tell them there is a tip on the bed for the cleaner I expect that my room is clean when I get back, which it was not. Once I got back and was irritated they were all hands on deck. Most likely just one person who nodded at me and either had no idea what I was saying (I don't speak Spanish well) or as soon as I left was like "yea, whatever dude". Either way between that and the room switch it went from 4 starts to 3.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elsy

Liked: Cleanliness, amenities, property conditions & facilities
OZ Hotel was great, very clean. Breakfast is delicious that staff very nice and friendly, thank you Jahir and Jose for your help. Love the Hotel I stayed for 5 days family vacation
Stayed 5 nights in Dec 2025

10/10 Excellent

Nikhil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Émile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super
Stayed 6 nights in Nov 2025

2/10 Terrible

Esteban

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Room was not avaliable when I arrived and I was redirected to a older OZ hotel and Room was small and toilet was not flushing properly also there wasn't any counter space or drawers to place clothes
Stayed 5 nights in Nov 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The service was great and everyone was very helpful. The only negative part is the long time at check in. However, they give you a drink while you wait.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sigfredo Andres Martinez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff was great
Stayed 4 nights in Sep 2025