See all properties
Save

Atlantic Lux Hotel

4.0 star property

Photo gallery for Atlantic Lux Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
1 bedroom, in-room safe, individually decorated, individually furnished
Casino
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Terrace/patio

ZiOne Luxury Hotel Cartagena

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (506)
The price is AU$120
for 1 room
AU$120 total
22 May - 23 May
ZiOne Luxury Hotel Cartagena

About the area

Cartagena

With a stay at Atlantic Lux Hotel in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 4-minute drive from Clock Tower. .This casino hotel is 1.9 mi (3 km) from Cartagena de Indias Convention Center and 2.4 mi (3.8 km) from San Felipe de Barajas Castle.

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Castillo Grande Beach - 15 min walk - 1.3 km
  • Clock Tower - 4 min drive - 2.4 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.7 km
  • San Felipe de Barajas Castle - 6 min drive - 3.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬3 min walk
  • ‪El Gran Pandebono - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Chef Julian - ‬3 min walk
  • ‪Hamachi - ‬1 min walk

About this property

Atlantic Lux Hotel

Pet-friendly Cartagena hotel connected to the convention center, steps from Bocagrande Beach
Atlantic Lux Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children under 9 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 87 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Aqua, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has 125 square feet (12 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
Restaurante Aqua - This restaurant serves breakfast, lunch, and dinner.
Terraza Granaio Cucina - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Aqua
  • Terraza Granaio Cucina

Things to do

  • 3 gaming tables
  • 4 slot machines
  • Bingo
  • Casino (150 square foot of space)
  • Children's pool
  • Evening entertainment
  • Outdoor pool
  • Pachinko
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (125 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per person (roundtrip)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Children under 9 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Atlantic Lux Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 490 reviews
Rating 8 - Good. 182 out of 490 reviews
Rating 6 - Okay. 89 out of 490 reviews
Rating 4 - Poor. 41 out of 490 reviews
Rating 2 - Terrible. 35 out of 490 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Erick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel need e renew in the room have cockroaches the ladies in the reception try to do the best but they can't they changed me 2 times to the diferent room because the AC is not working well the pool dirty
Stayed 3 nights in Jan 2025

10/10 Excellent

Francisco, Bronx

Stayed 4 nights in Oct 2024

2/10 Terrible

william, carolina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aire no enfriaba y fotos no son reales a como se encuentra el hotel ahora . No lo recomiendo
Stayed 4 nights in Jan 2025

2/10 Terrible

gary

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated in the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good location
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is terrible, the water from the shower spills water in the whole bathroom
Stayed 4 nights in Nov 2024

6/10 Okay

gregory

Liked: Cleanliness, staff & service

Bad bed

Hotel service was good. The bed was really bad. It was so hard that I had to ask for another room. They said all the beds we’re like that, that the only thing they could do was to put a bed cushion. That help a little. The first three days I couldn’t sleep.
Stayed 6 nights in Oct 2024

8/10 Good

Isabel

Travelled with group
Liked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Denilson

Travelled with family, Travelled with pets
Liked: Cleanliness
Hay cucarachas y el agua de las regaderas está fría. Dice ser pet friendly, pero te cobran 80,000 COP por cada noche.
Stayed 4 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
we had internet interruptions for about two days
Stayed 5 nights in Jul 2024

6/10 Okay

Rose

Liked: Cleanliness, property conditions & facilities, room comfort

Cartagena 2024

There was someone or something in the room above us, noise kept us up. Was noisy sometimes during the day. Reported it to the front desk twice. We again reported it when checking out, young lady at desk said she reported it and management stated there was no one in that room. The noise was very loud.
Stayed 3 nights in Jun 2024

4/10 Poor

George

Stayed 4 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Stayed 2 nights in Jun 2024

6/10 Okay

Mateo Santos

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Giovannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2024

10/10 Excellent

PEDRO

Stayed 1 night in Apr 2024

10/10 Excellent

Justo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 2 nights in Mar 2024

4/10 Poor

Claudia, Otonabee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken air conditioning and the staff didn’t care. It took more than 24 hrs to get a new room. Quality of sheets really bad. Poor customer service.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verónica Avilés

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Stayed 2 nights in Feb 2024

4/10 Poor

Alexandre

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Atlantic Lux was a great disappointment. We would not recommend this hotel given the much better comparable hotels in Cartagena we subsequently stayed in. The rooms are old and bathrooms aren't clean. The 1 working elevator is extremely slow, so be prepared to wait a good 15 minutes every time you want to go up or down with suitcases. The staff takes several days to respond to any communication over Expedia. They responded to our request for a crib 3 days after we had checked-out (request sent weeks in advance). We had to laugh. Lastly, we paid for a suite with a closed bedroom as we were traveling with a baby. The hotel made a mistake with the reservation and put us in a standard room. As opposed to simply crediting the difference in price, it took us contesting the charge on our credit card. After several weeks of dealing with them, our credit card immediately agreed with the dispute and forced them to reimburse us the difference. Overall, we recommend avoiding this hotel. We stayed in 2 other hotels in this area and each was a vast improvement over Atlantic Lux.
Stayed 1 night in Jan 2024

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in. Was given a standard room where u could hear animals going crazy. I had to convince them i paid for a premium room. I finally got it but It still didnt match the description. Fine. Then another couple was given a key to our room and walked in on us getting ready to shower. I had to get my key re made every single day, their payment system malfunctioned and it wasnt made clear to me what happened w my billing. Staff never apologized for anything. But the couple that walked in on us did.
Stayed 2 nights in Jan 2024

4/10 Poor

john, Wappingers falls ny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024