Quality Inn & Suites Carlsbad Caverns Area

2.5 star property

Photo gallery for Quality Inn & Suites Carlsbad Caverns Area

Lobby
Standard Room, 1 King Bed, Non Smoking
Free daily buffet breakfast
Property amenity
Seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View map
4200 National Parks Hwy, Carlsbad, NM, 88220
  • Place, Lake Carlsbad Recreation Area
    ‪8 min drive‬
  • Place, Carlsbad Water Park
    ‪8 min drive‬
  • Place, Pecos River Flume
    ‪12 min drive‬
  • Airport, Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Carlsbad

Located in Carlsbad, Quality Inn & Suites Carlsbad Caverns Area is within a 10-minute drive of Carlsbad Dog Park and Carlsbad Museum & Art Center. .This hotel is 16.6 mi (26.8 km) from Carlsbad Caverns National Park and 4.5 mi (7.2 km) from Lake Carlsbad Recreation Area.

What's nearby

  • Lake Carlsbad Recreation Area - 8 min drive - 7.9 km
  • Riverwalk Recreation Center - 8 min drive - 7.9 km
  • Carlsbad Water Park - 8 min drive - 8.7 km
  • Pecos River Flume - 12 min drive - 12.1 km
  • Living Desert Zoo & Gardens State Park - 19 min drive - 12.5 km

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 3 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Mcdonald's - ‬20 min walk
  • ‪El Charro - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪El Jimador - ‬6 min drive

About this property

Quality Inn & Suites Carlsbad Caverns Area

Hotel in Carlsbad with free breakfast and a 24-hour fitness center
Quality Inn & Suites Carlsbad Caverns Area offers 53 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 53 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to July 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Carlsbad
Quality Carlsbad
Quality Inn Suites
Quality Inn Suites Carlsbad Caverns Area
Quality Inn & Suites Carlsbad Caverns Area Hotel
Quality Inn & Suites Carlsbad Caverns Area Carlsbad
Quality Inn & Suites Carlsbad Caverns Area Hotel Carlsbad

Quality Inn & Suites Carlsbad Caverns Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 743 reviews
Rating 8 - Good. 181 out of 743 reviews
Rating 6 - Okay. 50 out of 743 reviews
Rating 4 - Poor. 27 out of 743 reviews
Rating 2 - Terrible. 20 out of 743 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nick

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
First room smelled like milldew. The lady behind the desk said that many of them did due to a carpet cleaning company who did a bad job. She was kind and changed our room before we moved in. Once we moved in to the second room, we left to eat and returned to find the shower only came down at a trickle. We told the new lady at the dront desk and she was rude about it. Came and pulled the knob, saw water coming out and proceeded to tell us we were doing it wrong. My two daughters had already resorted to a bath instead of a shower and my wife had to manage her hair under the poor shower head. She then said that we could change rooms, but it was already11:30 and we were settled in. The next morning I asked for a discount, but she said that she could not give a discount because we booked with Expedia.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Andy, Wink

Travelled with family
Liked: Cleanliness, amenities
Staff were very kind
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet. Parking was a little hard to get for motorcycle riders overall good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Stayed 1 night in Jun 2025

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good with hot and cold options. Bed was comfortable and staff very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly. The beds were comfortable. Everything was clean. The breakfast was great. It was a super hotel for a reasonable price! We will definitely stay here again when we come back this way.
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely professionals run this hotel!

The manager for this hotel was friendly, courteous and professional. I honestly saw this reflected in the staff and other members of her team. The beautiful bright yellow kitchen area for guests to the cleanliness and competent friendly staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Charles, Midland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid choice for our cavern trip. The breakfast was quite good.
Stayed 1 night in Jun 2025

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice to stay at! Staff was alright when we checked in but it’s a job I get it! Breakfast was good. 30 minutes from the Caverns
Stayed 1 night in Jun 2025

4/10 Poor

Randall

Travelled with family, Travelled with partner
Disliked: Cleanliness
There was what appeared to be dried blood in the bathroom, tv did not work for several hours the first night and the internet did not work entire stay and our no smoking room smelled like stale cigarettes. The bathroom fan did not work and there was no plug in the bathroom sink.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

10/10 Excellent

Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and the whole hotel has a pleasant scent. Breakfast is good. It has a great variety of food to choose from. The area and tables are clean. Check in is easy, no hassle. The hotel is not located in a busy area so it's pretty quiet. Definitely will stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities
The beds are comfortable. The pool is ice cold and dirty it’s placed in a bad spot the sun goes behind the building in the evening and the pool is in the shade. This was one of the coldest pools I’ve ever swim in.
Stayed 1 night in Jun 2025

6/10 Okay

John, Las Cruces

Travelled with family and small children
Liked: Cleanliness
Clean
Stayed 1 night in May 2025

10/10 Excellent

Janet, Denver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff; good breakfast; convenient lication.
Stayed 2 nights in Jun 2025

10/10 Excellent

Blake

Stayed 1 night in May 2025

6/10 Okay

Don

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out, everything was wonderful. The front desk was extremely helpful and helping us decide what to eat for dinner as well as helping us get information about the caverns. The room was clean and stocked well for our stay. I give it a 10 out of 10.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Amenities
Awesome staff
Stayed 3 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient location to visit the caves.
Stayed 1 night in May 2025

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast, comfy beds and quiet rooms
Stayed 1 night in May 2025