Family Accommodation in Carlsbad

Stayed for 2 nights. We were looking for an affordable place to stay near Legoland. This was a 15 minute walking distance to Legoland. The overall stay was okay. There was only 1 staff in the front office, he didn’t say much just checked us in and handed the keys. The room looked clean upon entry. The fridge was larger than a standard mini fridge which was super great but it had what looked to be food residue or rust all over the front of it. The outlet of the microwave was faulty and would go out with every little touch of the cord which was very questionable. It did say there would be daily housekeeping but they never came by. We had to go ask the front desk for more towels and ended up with a big pile of towels and trash by the end of our stay which was annoying but I didn’t expect much from this place. If you just need a place to sleep and don’t care about anything else I’d say this is a good place to stay.

the room was not clean including the floor and bathroom. overall not enjoyable. the a/c knocked all night unable to sleep. the staff was nice and the pool was okay. we checked out early because we couldn’t stay more than the few hours we had to the first night after driving 6 hours. don’t recommend staying here even if the location is convenient to legoland.

The facility is well maintained and offers a lot of value. It's close to the beach and Legoland--as well as restaurants and shopping.

I’m disabled and requested a first floor room. We waited 1.5 hours after check in time for a room and had to get a room on second floor. Very inconvenient and unsafe for me to go up and down stairs. Air conditioning did not cool off room.Let alone room was not available at 3 O’clock and was asked to come back after we just drove 6 hours there.

Loved it! 2nd year!

Unfortunately, the condition of the room and several aspects of the stay did not meet the expectations set by your website or the standard we anticipated. Upon arrival, we noticed blood on the shower curtain, which was obviously concerning from a cleanliness standpoint. The carpet near the bed was damp, and the coffee maker in the room was broken, which made basic morning amenities unavailable when we needed them. Additionally, there was a bright flashing light from a detector in the room that blinked throughout the night, making it difficult to sleep. Compounding that issue, there was extremely loud truck beeping beginning very early in the mornings (before sunrise) and continuing throughout the both nights from the area near the aquarium building outside our window. We were also disappointed to learn that room service was not available as advertised. Your website states that room service is offered daily, but we were told via text (which I still have) that availability varies by day and was not offered until 2:00 PM. During breakfast at the Dragon’s Den restaurant, the orange juice had the color and consistency of lemonade, and several other guests commented on the same issue. In addition, the apple juice machine was out of order both days we were there. We also had to wait a while for a table, even outside, and the wait staff frustratingly told us they were extremely short staffed. I have gotten no response in over 10 days about our issues.