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The Priory Hotel and Restaurant

4.0 star property

Photo gallery for The Priory Hotel and Restaurant

Property grounds
Double Room | Living room
Terrace/patio
Deluxe Double Room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
High Street, Caerleon, Newport, Wales, NP18 1AG
  • Caerleon Amphitheatre
    ‪5 min walk‬
  • International Convention Centre Wales
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪39 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage Deluxe Double ( Dog Friendly on request)

Cottage Deluxe Double ( Dog Friendly on request)

Cottage Deluxe Double ( Dog Friendly on request)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure Newport Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (675)
The price is AU$201
for 1 room
includes taxes & fees
21 May - 22 May
Mercure Newport Hotel

About the area

Newport

With a stay at The Priory Hotel and Restaurant in Newport (Caerleon), you'll be within a 10-minute walk of Isca Augusta and Caerleon Amphitheatre. .This hotel is 20.8 mi (33.4 km) from Brecon Beacons National Park and 1.6 mi (2.5 km) from International Convention Centre Wales.

What's nearby

  • Caerleon Amphitheatre - 5 min walk - 0.5 km
  • International Convention Centre Wales - 5 min drive - 2.6 km
  • Celtic Manor Resort Golf Club - 5 min drive - 3.4 km
  • Coldra Woods - 5 min drive - 3.4 km
  • Llanfrechfa Grange Hospital - 9 min drive - 6.1 km

Getting around

  • Pye Corner Station - 10 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Toby Carvery - ‬3 min drive
  • ‪St Julian Inn - ‬15 min walk
  • ‪Man of Gwent - ‬4 min drive
  • ‪The Hanbury Arms - ‬1 min walk
  • ‪Caerleon Chinese - ‬5 min walk

About this property

The Priory Hotel and Restaurant

Hotel in Newport with a 24-hour front desk and a restaurant
The Priory Hotel and Restaurant offers 27 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

The Priory Hotel and Restaurant Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 628 reviews
Rating 8 - Good. 157 out of 628 reviews
Rating 6 - Okay. 33 out of 628 reviews
Rating 4 - Poor. 16 out of 628 reviews
Rating 2 - Terrible. 11 out of 628 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Culture

Great location for walks and culture
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in wales

Best hotel i ever stay in. Rooms are so relaxing, grounds are beautiful. Restaurant is always top notch food. Such a great place
Stayed 1 night in Apr 2025

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paul Shepherd

Review of The Priory Hotel, Caerleon This was my third stay at The Priory Hotel, and it continues to be exceptional. The combination of historic charm and modern comfort makes it a standout choice in Caerleon. The rooms are simply amazing—beautifully designed, spacious, and incredibly comfortable. The beds are plush, ensuring a great night’s sleep, and the peaceful atmosphere makes it a perfect retreat. Every detail, from the furnishings to the thoughtful amenities, enhances the experience. The service is outstanding. The staff are welcoming, professional, and attentive, always making sure guests feel well taken care of. Whether checking in, dining, or asking for assistance, the hospitality is top-notch. The hotel’s ambience is both elegant and cozy, with a perfect balance of history and luxury. The recent refurbishment has made it even more inviting, enhancing the overall experience. For the quality offered, it provides great value. A few small extras, such as complimentary refreshments in the rooms, could enhance the stay even further. Having stayed three times, I can confidently say this is my go-to place in Caerleon. Whether for a relaxing getaway or a business trip, The Priory is a perfect choice. Looking forward to my next visit!
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness

£300 pre-authorisation charge???

Travellers should be aware!!!!! This hotel pre-charges your card for £300.00 + room cost, this they claim is for if you cause damage to the room????? I have stayed in 100s of hotels and never had the hotel pre-charge for such a large amount, normally you get pre-charged around £50.00 for food charge if you want this added to your room. When questioned the manager about the large amount being pre-charged I was informed that this was because they had suffered room damage from clients, for example TV's being ripped off the wall and £300 was the normal pre-charge for hotels??? Not sure the type of clients they normally have staying, but clearly not the type of quest that I normally come across in my business trips around the country. So beware, if you stay here the pre-authorisation is extortionate, the hotel is ok, the food was good, the room is no more than fair.
Stayed 1 night in Feb 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The priory is a 12th century building, it has a beautiful architectural style with character and charm, set in a beautiful grounds within a short walk of the ancient Roman amphitheatre, and the Roman legion museum which are free to visit. As for the staff, they make it, friendly, helpful, a warm cheeky charm and a welcoming demeanour. We loved our 3 night stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Barney

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely Place Let Down by Poorly Managed Staff

Room and grounds are excellent; staff are sparse on the ground, but friendly enough when engaged. The bar is a complete let down with poorly trained staff and at times it's too busy to for them to effectively handle. The real disappointment though was the restaurant where, despite excellent food (per reputaution) the staff once again spoiled it. Poor training and a lack of adequate siupervision/direction on a very busy saturday night service was a recipe for disaster..... Shame it could/should have been so much better!
Stayed 1 night in Feb 2025

8/10 Good

Ian

Stayed 1 night in Jan 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately they are renovating the restaurant so limited menu in the bar. Also had to change lunch to another restaurant as they were drilling so too noisy. This will be finished in a few days though, and as I have stayed here before I know this is not normal and I will certainly continue to stay at the Priory and would recommend it.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

expensive and no milk!

It is a lovely hotel. A couple of gripes though. No-one on reception for check in or out. Very expensive drinks (£70 for 3 glasses of wine and a pint of beer!). Very lumpy pillows. And the worst - no milk only revolting vegan oat milk - why are they catering for the minority not the majority? Made the nice coffee from the coffee machine undrinkable and I really need my morning coffee.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great dog friendly rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay at the priory again Thank you to the team
Stayed 3 nights in Dec 2024