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Four Points Flex by Sheraton Cardiff

3.0 star property

Photo gallery for Four Points Flex by Sheraton Cardiff

Daily buffet breakfast (GBP 13.95 per person)
Exterior detail
Family Room, 2 Single Beds
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
Station Approach, Saunders Road, Cardiff, Wales, CF10 1RH
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, Cardiff Castle
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

Standard Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Efficient Bunk

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Cardiff

A stay at Four Points Flex by Sheraton Cardiff places you in the heart of Cardiff, within a 15-minute walk of Principality Stadium and Cardiff Castle. .This hotel is 0.6 mi (1 km) from Cardiff Bay and 0.1 mi (0.2 km) from Cardiff Tourist Information Centre.

What's nearby

  • Utilita Arena Cardiff - 7 min walk - 0.7 km
  • St. David's - 8 min walk - 0.7 km
  • Cardiff Castle - 9 min walk - 0.8 km
  • Bute Park - 9 min walk - 0.8 km
  • Cardiff Bay - 11 min walk - 0.9 km

Getting around

  • Cardiff Central Station - 2 min walk
  • Cardiff International Airport (CWL) - 41 min drive

Restaurants

  • ‪The Prince of Wales - ‬3 min walk
  • ‪The Great Western (Wetherspoon) - ‬1 min walk
  • ‪Coffee #1 - ‬4 min walk
  • ‪Waterloo Tea - ‬3 min walk
  • ‪Black Sheep Coffee - ‬4 min walk

About this property

Four Points Flex by Sheraton Cardiff

Four Points Flex by Sheraton Cardiff offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 95 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Four Points Flex by Sheraton Cardiff has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Hotel Sleeperz
Cardiff Sleeperz
Cardiff Sleeperz Hotel
Hotel Sleeperz
Sleeperz
Sleeperz Cardiff
Sleeperz Cardiff Hotel
Sleeperz Hotel
Sleeperz Hotel Cardiff
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff
Four Points Flex by Sheraton Cardiff Hotel
Four Points Flex by Sheraton Cardiff Cardiff

Four Points Flex by Sheraton Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1082 reviews
Rating 8 - Good. 301 out of 1082 reviews
Rating 6 - Okay. 104 out of 1082 reviews
Rating 4 - Poor. 46 out of 1082 reviews
Rating 2 - Terrible. 24 out of 1082 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the Four Point Flex hotel , friendly staff on arrival, helpful, clean room . Great for being near shops , sightseeing, out with friends & Family .
Stayed 1 night in Dec 2025

8/10 Good

David

Reception, especially the night reception guy, efficient and friendly. No problems with the room. Good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Ibrahim Kunju, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was good
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Just what was needed. Great location. Easy check in. Room spotless.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Clean room , good shower good size
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent location & facilities in the room.
Stayed 1 night in Dec 2025

8/10 Good

Poppy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Small but functional room and convenient location
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service
Spotless and very modern and a quick check in and very polite staff members
Stayed 1 night in Dec 2025

8/10 Good

Skye

Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities
Clean, comfortable and well located hotel. Staff were friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff were good, room was spotless, location amazing but the room was tiny
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Travelled with group
We go every year and love it there everyone is so helpful
Stayed 1 night in Nov 2025

8/10 Good

Will

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff very helpful and welcoming. Small but functional double room, though the bathroom was very close to the bed, separated only by an opaque sliding door… could suit some interests I guess.
Stayed 1 night in Dec 2025

2/10 Terrible

Christine Iris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff were fantastic and tried their best to sort out Expedia’s mess. I booked a room with Austin Suites in October 2024 and this was cancelled in April 2025. After a lengthy discussion on telephone with Expedia I was rebooked into Four Points into a twin room. At no point was it mentioned to me that that meant bunk beds. I am slightly disabled and my daughter who is 47 was also in a very difficult position to climb up onto the top bunk. As Cardiff was extremely busy on Saturday 29 November 2025 it was impossible to move immediately and when trying to get down from the bunk my daughter fell and hurt her back. We booked out on Sunday morning and moved to another hotel at our extra cost. At no point was I offered a refund on the less cost of the Four Points from the Austin Suites and was told at the hotel the cost of the night would have been just £70. I paid I believe over €260 for the 2 nights. I expect a full refund immediately. Thank you
Stayed 2 nights in Nov 2025

8/10 Good

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

Norma, Mississauga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff. It is located next to Cardiff Central train station. It is walkable to a lot of tourist spots like, Cardiff Castle, Christmas Market, Cardiff Market, St. David’s Shopping Mall and St. John the Baptist Church to name a few.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

David

Easy check in. Polite staff. Slept well. Good shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie, Swansea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay staff amazing thank you
Stayed 1 night in Oct 2025

8/10 Good

YAN CHE

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Stayed 4 nights in Nov 2025

8/10 Good

Eleni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location just 2min walk from Cardiff train station and in the city centre, generally clean property, very helpful and kind staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025