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Holland House Hotel Cardiff By Sunday

4.0 star property

Photo gallery for Holland House Hotel Cardiff By Sunday

Indoor pool
Sauna, hot tub, steam room, body treatments, aromatherapy
Classic Triple Room, 1 Double Bed
Lobby
Breakfast and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool

Explore the area

View map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Place, Cardiff University
    ‪17 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cardiff

With a stay at Holland House Hotel Cardiff By Sunday, you'll be centrally located in Cardiff, within a 5-minute drive of Cardiff Castle and Principality Stadium. .This spa hotel is 1.4 mi (2.3 km) from Cardiff University and 1.5 mi (2.5 km) from Cardiff Bay.

What's nearby

  • Utilita Arena Cardiff - 7 min walk - 0.7 km
  • St. David's - 9 min walk - 0.8 km
  • Cardiff Castle - 12 min walk - 1.1 km
  • Cardiff University - 17 min walk - 1.5 km
  • Principality Stadium - 2 min drive - 1.4 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The Central Bar (Wetherspoon) - ‬7 min walk
  • ‪Heavenly Desserts Cardiff - ‬6 min walk
  • ‪The Ernest Willows (Wetherspoon) - ‬4 min walk

About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Principality Stadium
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 172 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Urban Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 24 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Geoffrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible for the price. Worn out hotel, aircon not working in room - baking hot. Reception didn’t have any rooms with working aircon they could move me to. Pool was worn out, pain peeling, steam room mouldy and they had the cheek to charge £10. What kind of hotel charges for the use of the pool.
Stayed 1 night in Jul 2025

2/10 Terrible

Viktoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do yourself a favour and stay far far away

I paid for a SUPERIOR room in a FOUR STAR HOTEL. The room I was given was over 30 degrees (including the night) and so humid you could bite the air, humid enough that my bedlinen was actually damp from it!!! AC not working (or even vent really considering the dampness) Receptions reply? Well, we are aware of this issue in some of our rooms. We don't have another tonight we can move you tomorrow. Or we refund you and there are properties available in the city. Obviously the price difference of anywhere between 50 and 300 euros for 1 night at that point would be my expense if I took that! But oh they provide a cooler (the one that works with water) - result? It does absolutely nothing above 30 degrees beyond making the room EVEN MORE HUMID!!! Who has the money for that even without considering the insult of that reply. So I spent the night barely even able to breathe in the room (forget sleeping), any attempt at a cooling shower absolutely futile as the coolest water the shower was able to produce was near scalding! W/hen asked why they are selling theses rooms when they are very aware of this issue the reply was well that is a question to the head office. I had bad hotel stays before. THIS is by far the worst! Instead of a good night sleep I had straight up TORTURE!
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Elise

Disliked: Staff & service, property conditions & facilities
Couldn't check in made to sit upstairs for 2 hours to wait. Room was really cold was warmer to sit in reception, the staff & manager was incredibly rude, mine and my partner's belongings was in reception the next day! Didn't give us time to sign out! Money was left in the hotel as I thought it was secure and it was taken off the bedside table by the cleaner.. the whole stay wasn't worth the stress and hassle. £21 for parking, £42+ for add on breakfast. Would recommend you save your money and go abroad.. Would not recommend
Stayed 1 night in Jul 2025

4/10 Poor

Lucian

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel well on arrival, didn’t try and help with parking, didn’t tell me times for breakfast, room Aircon is broke reluctant to move me, no apologies, didn’t know your breakfast was
Stayed 1 night in Jul 2025

4/10 Poor

gemma

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing Stay Due to Unbearable Heat I rarely leave negative reviews, but my experience at this hotel warrants one. The air conditioning in my room was not working, and the alternative provided—a portable unit—was completely ineffective. It was dirty, noisy, and only managed to circulate more hot air around the room. The heat was unbearable, making it impossible to relax or sleep. To make matters worse, I was told by reception that a fan would be brought to the room. That never happened. When I followed up, I was casually told to take it up with management—an incredibly unhelpful and dismissive response. The only remotely comfortable part of the hotel was the lobby, which ironically had functioning air conditioning. It’s baffling that they could keep that area cool but not the guest rooms. Overall, the experience was frustrating and uncomfortable. I would not recommend staying here, especially during warmer months, unless they seriously address their air conditioning issues and improve their customer service.
Stayed 1 night in Jul 2025

2/10 Terrible

Charli Madison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service free upgrade for partners bday
Stayed 1 night in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Was ok stay front desk not very helpful. Glad only stayed 1 night
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Tried contacting them, gave the wrong details and when I got through terrible customer service. Be careful for them
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Amenities
Great
Stayed 3 nights in Jul 2025

2/10 Terrible

Sharon

Stayed 1 night in Jul 2025

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

M j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Amenities, property conditions & facilities
The staff were lovely ,very friendly. Room was really nice ,bed very comfortable excellent night's sleep. Breakfast was hot ,loads of choice. Fresh cooked eggs .fresh juice .coffee spot on
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Overall had a lovely stay. The hotel room was excellent with drinks and snacks on the desk and also had a coffee machine and fridge. Only minor detail was that it took a while to check in.
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kartik

Stayed 1 night in Jul 2025

8/10 Good

Neil William

Stayed 2 nights in Jul 2025

4/10 Poor

Ken

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It needs a refurb!
Stayed 1 night in Jul 2025

6/10 Okay

Adam, Reading

A decent sized room, in a very dated hotel in need of investment and renovation
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was quite nice, with a stunning view of the city and clean rooms. The service members were friendly and helpful. The AC broke down in our rooms, which had to be changed due to the incredible humidity. In the rooms without AC, air coolers were used, which could not function properly due to no openable windows and poor air flow, leading to the humidity. Once rooms were changed, everything was fine and much cooler.
Stayed 2 nights in Jul 2025

2/10 Terrible

Natalie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Fahed

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioning in the room was not functioning, and the temporary cooling unit provided was largely ineffective. Despite my request to change rooms, the request was declined. Additionally, I found the staff to be unaccommodating and unhelpful in addressing the issue.
Stayed 1 night in Jul 2025