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Hotel Indigo Cardiff by IHG

4.0 star property

Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Terrace/patio
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪2 min walk‬
  • Cardiff Castle
    ‪3 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(120 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cardiff

A stay at Hotel Indigo Cardiff by IHG places you in the heart of Cardiff, within a 10-minute walk of Cardiff Castle and Principality Stadium. .This eco-certified hotel is 0.7 mi (1.2 km) from Cardiff University and 2.1 mi (3.4 km) from Cardiff Bay.

What's nearby

  • St. David's - 2 min walk - 0.2 km
  • Cardiff Castle - 3 min walk - 0.3 km
  • Cardiff International Arena - 9 min walk - 0.8 km
  • Cardiff University - 11 min walk - 1.0 km
  • Principality Stadium - 1 min drive - 0.7 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪Hotel Chocolat - ‬3 min walk
  • ‪The Rummer Tavern - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Scaredy Cats Cafe Bar - ‬3 min walk

About this property

Hotel Indigo Cardiff by IHG

Eco-certified hotel with bars and a 24-hour fitness center
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch, dinner, or brunch at Lefel6 Bar and Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cardiff? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1075 out of 1448 reviews
Rating 8 - Good. 270 out of 1448 reviews
Rating 6 - Okay. 68 out of 1448 reviews
Rating 4 - Poor. 17 out of 1448 reviews
Rating 2 - Terrible. 18 out of 1448 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of town. Beds were comfortable and shower/bathroom was nice as well. You can't go wrong staying here and would stay here if we come again. Staff friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here when going to a concert at the Utilita arena. Was easy to walk to the arena. Room was nicely styled, clean and had comfy beds. We were on level 5 and found it very quiet. Windows do not open but this is the case in many hotels. Staff very friendly. Would stay again
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and well designed. The bathrooms are exceptional. The staff is excellent. If you arrive by taxi, do not be put off by the fact that the entrance by taxi is in an alley – the front entrance connects to a pedestrianized street that cars can’t get to.
Stayed 1 night in May 2025

10/10 Excellent

Greg, Great Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, will stay again. Great location, though parking is tricky. Check-in staff were great, bar & breakfast are worth a visit. Just book it!
Stayed 1 night in May 2025

8/10 Good

Catrin

Stayed 2 nights in May 2025

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our wedding anniversary, so had a night in Cardiff, we was upgraded complementary of the hotel, and our room all decorated, what a thoughtful gesture.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Lovely hotel. Stayed here before and will again I’m sure. Good price point and amenities. Decent room size. Excellent customer service.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel - Perfect Location

We had an amazing stay. Best hotel breakfast we’ve ever had! Pancakes cooked to order, to die for (free - no extra charge) and a fabulous buffet selection. Super friendly staff and perfect central location. Our room at the back of the hotel was so quiet, had perfect sleep no noise at all.
Stayed 3 nights in May 2025

8/10 Good

Collette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert D

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should stay here

Staff was more than helpful and friendly at checkin room and all amenities were exceptional including the close proximity to the castle
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good Staff very helpful, friendly Room nice and clean, tidy
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Central Hotel

Amazing first time experience at both Hotel and millennium Stadium…such a prime central location. On issue not at all linked with the hotel is the city ctrs v busy roads, which include lots of bus lanes which aren’t obvious, hence receiving a fine/ticket a few days later! Apart from this, perfection at its best and would definitely stay there again :)
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

From time of arrival to check out, our stay was perfect. Rooms were very clean and well decorated. Restaurant and Bar service exceptional, Cody makes a perfect Irish coffee....
Stayed 2 nights in May 2025

10/10 Excellent

Pm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chahe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Courteous staff. Always quick to respond to questions or concerns. Breakfast is/was amazing. Breakfast staff as well.
Stayed 9 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel!

This is the loveliest hotel I have ever stayed in! Rooms are immaculate and well furnished. Waterfall shower is amazing. The terrace bar on the 6th floor is stylish and a really good spot for a drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, the staff were accommodating and pleasant
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicola, Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for central visit Staff were great. Cardiff and Queen street not as nice as it used to be but hotel is great. Second time staying here and will do so in the future.
Stayed 3 nights in Apr 2025