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Queen Victoria Hotel & Manor House by NEWMARK

Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

View from room
Creator video - submitted by Destination Zoomer
Breakfast, lunch and dinner served
View from property
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
  • Place, Two Oceans Aquarium
    ‪5 min walk‬
  • Place, Zeitz Museum of Contemporary Art Africa
    ‪8 min walk‬
  • Place, Cape Town Stadium
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Canal view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
The Commodore Hotel
Victoria and Alfred Waterfront
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 987 reviews
The price is AU$304
includes taxes & fees
29 May - 30 May
The Commodore Hotel

About the area

Cape Town

With a stay at Queen Victoria Hotel & Manor House by NEWMARK, you'll be centrally located in Cape Town, within a 5-minute drive of Long Street and Cape Town International Convention Centre. .This luxury hotel is 4.9 mi (7.9 km) from Camps Bay Beach and 0.5 mi (0.7 km) from The Watershed.

What's nearby

  • Two Oceans Aquarium - 5 min walk - 0.4 km
  • Zeitz Museum of Contemporary Art Africa - 8 min walk - 0.7 km
  • Cape Town Stadium - 11 min walk - 0.9 km
  • Cape Town International Convention Centre - 19 min walk - 1.6 km
  • Long Street - 20 min walk - 1.7 km

Getting around

  • Woodstock Station - 6 min drive
  • Cape Town Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Cooked - ‬3 min walk
  • ‪Ocean Basket - ‬4 min walk
  • ‪La Parada - ‬4 min walk
  • ‪Ferrymans Tavern - ‬3 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Queen Victoria Hotel & Manor House by NEWMARK offers 35 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Dash, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 385 for adults and ZAR 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dash

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 2011
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Queen Hotel Victoria

Queen Victoria Hotel

Victoria Queen Hotel

Queen Victoria Hotel Cape Town, South Africa

Queen Victoria Hotel Cape Town

Queen Victoria Cape Town

Queen Victoria Hotel Manor House Cape Town

Queen Victoria Hotel Manor House

Queen Victoria Manor House Cape Town

Queen Victoria Manor House

Queen Victoria Hotel

Queen Victoria Hotel Manor House by NEWMARK

Queen Victoria Hotel & Manor House by NEWMARK Hotel

Queen Victoria Hotel & Manor House by NEWMARK Cape Town

Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Queen Victoria Hotel & Manor House by NEWMARK Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 434 reviews
Rating 8 - Good. 73 out of 434 reviews
Rating 6 - Okay. 14 out of 434 reviews
Rating 4 - Poor. 4 out of 434 reviews
Rating 2 - Terrible. 5 out of 434 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher Donald, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly place to stay
Stayed 8 nights in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic welcome from Lulu and Orwell. We were upgraded to a lovely big suite. The hotel is lovely, great staff, beautiful pool area and good breakfasts. This was our 4th stay and we would return in a heartbeat!
Stayed 4 nights in Jan 2026

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location on the waterfront. Very friendly staff and excellent service
Stayed 3 nights in Dec 2025

10/10 Excellent

Maeve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, safe parking, beautiful room, shops nearby, great staff. Safe to walk to the waterfront
Stayed 4 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, lovely room, good breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Arlene

Stayed 2 nights in Dec 2025

10/10 Excellent

Deepak P

Stayed 2 nights in Nov 2025

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent location across the road from the V&A Waterfront. Although we did eat breakfast once at the sister hotel (Victoria & Alfred) which is on the waterfront, we preferred the Manor House for its boutique feel and calm atmosphere. The location is completely safe which enabled us to walk around without concern day or night. Excellent breakfast.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rocco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Cape Town

Great location - clearly one of the best hotels in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

philip

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Victoria hotel at matta house is a perfect small five-star hotel right across the street from the marina where there are multiple restaurants and shops. Rooms and service were excellent. Recommended to anyone.
Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Stayed 4 nights in May 2025

2/10 Terrible

Aveendra

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely place to stay. My only complaint was that the food menu was very limited, especially since I didn’t want a 6 course meal. Options were limited and cobbled together 2 appetizers as a meal. Otherwise, it was a very nice experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Simply exceptional service. The staff were the most welcoming, knowledgeable, helpful and thoughtful I have ever interacted with. An absolutely divine hotel. Food was excellent. Great beds and linens. Loved the thoughtful black facecloth for make up removal. Will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Cape Town

Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property, very close to the mall with many dining options. The staff was incredibly friendly and I would absolutely recommend anyone to stay here!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in every way.
Stayed 1 night in Dec 2024

10/10 Excellent

Jiwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024