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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Property video
Couples treatment room(s), sauna, body treatments, facials
Meeting facility
2 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪8 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.4 out of 10
Exceptional
(8 reviews)
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(38 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(113 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(28 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(121 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
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4.4 out of 5, Excellent, 2,184 reviews
The price is AU$878
includes taxes & fees
18 Jan - 19 Jan 2026
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About the area

Cancun

With a stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach. .This all-inclusive property is 0.7 mi (1.1 km) from Cancun Convention Center and 2.3 mi (3.8 km) from La Isla Shopping Mall.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Chac Mool Beach - 8 min walk - 0.7 km
  • Forum Beach - 13 min walk - 1.1 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Gaviota Azul Beach - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Snack Grand Park - ‬8 min walk
  • ‪Taqueria Los Chachalacos - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Oriental - ‬8 min walk
  • ‪Flor De Sal - ‬8 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 180 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Gourmet Marché, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-006215/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1265 out of 2329 reviews
Rating 8 - Good. 499 out of 2329 reviews
Rating 6 - Okay. 294 out of 2329 reviews
Rating 4 - Poor. 122 out of 2329 reviews
Rating 2 - Terrible. 149 out of 2329 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Stayed 3 nights in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Staff is amazing! Beach was beautiful. Entertainment is great. Sandra our was amazing! The only complaint from this hotel is the food. It is very very poor quality. We paid for Diamond Club thinking we would get better, but it was not. We tried all of the restaurants. The Italian place was edible. The buffet had a lot of choices, but food was cold. Lunch was just put out and it should have been warm. For breakfast, the bacon was sitting in a pool of grease.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ananda De La

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
catered to me like a princess
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonnita

Stayed 4 nights in Sep 2025

10/10 Excellent

Jonique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 stars across the board. They don’t miss. Diamond club package is a must.
Stayed 3 nights in Sep 2025

6/10 Okay

Florence

Liked: Cleanliness
They too pushy selling time shares.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time here and it’s always a great time! I love how even though it’s a small resort you have plenty of options for things to do and food! The food is also always really good, the 24/7 room service is really nice. I think the only real complaint I have is there’s not a lot of seating around the pool or the beach unless you’re Dimond Club, it would be nice to see more chairs or something for us who don’t really want to pay to upgrade to Diamond Club. We would also love to shoutout Danny, he put together multiple beach volleyball games and was so friendly and we had a great time.
Stayed 5 nights in Sep 2025

8/10 Good

Angeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my friend for my 51st birthday. The staff celebrated me everyday! Cake in the room, decorations, it was amazing! The beach is beautiful, the pools are great, the spa was amazing! Thank you Ashanti for my amazing massage! So much fun on level 18 getting a cabana! Also in every restaurant the food and staff made the evening.
Stayed 7 nights in Sep 2025

6/10 Okay

elita scarlett

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
there was an odor in the hallway and going into our room, i believe because the air conditioning was off in the hallway so thats where the smell was coming from. one time for dinner i ordered a tiramisu cake as it was listed on the menu, and they brought a cookie with whip cream on it. the pasta wasnt cooked good either. i did like the burgers at the sports bar. overall it wasnt bad, and the beach has the most amazing water so to me that was very important as i love swimming
Stayed 3 nights in Jul 2025

10/10 Excellent

Trentia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it here , the butler was lacking , had to ask for decorations for room after they kept askimg what i was celebrating, Esteban and Genesis were great! The rooms were clean and the food was great to me! And i know flavorrrr! The halls were LOUD with cleaning every morning smh. The people on the property kept trying to sell stuff ALL DAY LONG even at dinner smh, annoying . The diamond club was worth it! I was tearing it uppppp ! The food , liq very good. I didnt like that they kept saying the restaurants were booked etc if i needed to change my time because every place we went was almost empty. The steakhouse, Sportsbar and main buffet were the best, especially during NFL season! Elevators were slowww! Had a great time! Ill be back!
Stayed 4 nights in Sep 2025

8/10 Good

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Resort presented very well. Our floor within the resort and room did have a “poop/sewer” smell that lingered the entire stay. The smell was not in other floors or areas or the resort. The food was decent and drinks were ok.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

India

Stayed 5 nights in Sep 2025

10/10 Excellent

Nelson

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is first class
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Stayed 3 nights in Sep 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Davin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People are paying for diamond club but cant drinkntop shelf all day b/c they run out... and there not checking to make sure who's diamond club and who's not!
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonyshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean resort, staff was very welcoming and we met a lot of nice ppl
Stayed 2 nights in Sep 2025

10/10 Excellent

Larretta

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
We like everything!
Stayed 5 nights in Sep 2025

10/10 Excellent

Diezel Jhon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service 10/10
Stayed 4 nights in Aug 2025

8/10 Good

Bridgette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was amazing. Very clean, and the staff was super friendly and helpful and professional! The food especially at Elements buffet was delicious! My only niche critiques are the elevators take some time to arrive, and that I wish there were more trash cans around the property. Overall this property was beautiful and 100% worth a stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had an amazing time at this resort. The property was beautiful and exciting and the butler staff Gilbert and Cesar were so helpful. Room service was available 24 hours which always made getting food very convenient and easy. The pool parties were a blast and the rooftop is breathtaking. I would definitely recommend staying here. I will be back for sure!!
Room view
Rooftop fun
Pool time
Great resort!
Stayed 5 nights in Sep 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!
Stayed 4 nights in Sep 2025