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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Restaurant
Property video
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • Lagoon view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 303 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.0 out of 10
Wonderful
(9 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 359 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(41 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(122 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 415 sq m
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(132 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • Ocean view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

View from room
Secrets The Vine Cancun - Adults Only - All Inclusive
Zona Hotelera
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 2,770 reviews
The price is AU$622
includes taxes & fees
9 June - 10 June
Secrets The Vine Cancun - Adults Only - All Inclusive

About the area

Cancun

With a stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6 minutes by foot from Chac Mool Beach. .This all-inclusive property is 0.6 mi (1 km) from Forum Beach and 0.7 mi (1.1 km) from Cancun Convention Center.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Forum Beach - 13 min walk - 1.1 km
  • Forum By The Sea Mall - 13 min walk - 1.1 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Caracol Beach - 5 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Flor De Sal - ‬8 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with minibars (stocked with some free items) and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 180 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Gourmet Marché, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-006215/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1399 out of 2568 reviews
Rating 8 - Good. 552 out of 2568 reviews
Rating 6 - Okay. 329 out of 2568 reviews
Rating 4 - Poor. 132 out of 2568 reviews
Rating 2 - Terrible. 156 out of 2568 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shaneyea

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Feb 2026

10/10 Excellent

BYRON WILLIAM

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10 -- Food, Drinks, Staff The Royalton CHIC in Cancun is perfect zero complaints.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daunte

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was amazing, the staff, room, amenities
Stayed 4 nights in Feb 2026

2/10 Terrible

Hannah

Travelled with family
Liked: Amenities, property conditions & facilities
I got hit in the head with automatic door that caused me headaches the rest of my stay and internal bruising in my temple. The staff did not care or follow up on my complain. Additionally, I was told I can check out late no one mentioned I would get charged and they charged me despite me saying I was unaware
Stayed 4 nights in Jan 2026

10/10 Excellent

Arion, Harvey

Stayed 2 nights in Feb 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The butlers when you get Diamond Club are very helpful as well as the Diamond Club front desk people during check in.
Stayed 3 nights in Feb 2026

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
For the most part everything was fantastic. The food was good, the staff is really nice and get you involved with fun things to do. My only complaints are the elevators are slow so if one opens up, you just jump on not matter the direction. And to do any upgrades were pretty pricey. We didn't upgrade and didn't feel the need to. Overall, we had a great time and would stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you go to Cancun booked with Expedia they are great
Stayed 4 nights in Feb 2026

6/10 Okay

Kayla, West Fargo

The beach was spectacular, the bed was cozy and check-in/check-out were quick and easy. Huge shoutout to Jorge on the beach, Aram at Vespa and the Vibe Team, who were all fantastic and elevated our experience. On the downside, the pools and hot tub were freezing and the nightly shows didn’t always match what was listed in the app. The elevators caused major backups during busy times. Room service was disappointing — during our 6-night stay, housekeeping only came once and we had to repeatedly call for towels, soap and coffee. There was also a strong, unpleasant smell in the shower. Amazing location and staff, but housekeeping and maintenance need improvement.
Stayed 6 nights in Jan 2026

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Stayed 2 nights in Jan 2026

4/10 Poor

Isaac

Liked: Cleanliness, staff & service
Disliked: Amenities
Food was mediocre, views were very good, elevators are terrible and you end up waiting 20 min or so to get to the lobby (i was on floor 15). Have to wake up early to save ur spot for beach chairs if you wanna sit on the beach.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 7 nights in Jan 2026

2/10 Terrible

Zubair

Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, it's just cold in there.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
breakfast was amazing different selections to pick from
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela, Jacksonville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Our Butlers, Diego and Luis were great but especially Diego. Miguel was the highlight of my trip. He made THE BEST margaritas ever! I was disappointed with the margaritas and he told me to come try his. OMG! I didn’t want one from anyone else. I found him or had Diego find him each time I wanted a margarita.
Stayed 3 nights in Jan 2026

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the BEST, thoughtful attentive and kind. Beautiful stay, beach was clean and not too crowded mid-December. The food wasn’t the best, like if you are a foodie and want to eat amazing food I wouldn’t go there. Otherwise, with everything else included, it was overall an excellent stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Coralee, terrace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean big rooms. Always on top of things. Lots of fun activites through out the day. Everyday is a party. Our butler loius and diego were so attentive. Was a great stay for sure
Stayed 6 nights in Jan 2026

10/10 Excellent

Danah Phoebe Gaw

Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort- very clean and great pool/beach area. The ocean is crystal clear. The staff is very friendly and professional. The food was good quality overall, especially breakfast and the specialty restaurants. Would definitely stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sergio Vaughn

Liked: Amenities, property conditions & facilities
Great property, amazing food and staff
Stayed 3 nights in Jan 2026