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Grand Park Royal Cancun - All Inclusive

4.0 star property

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Royal Master Suite Hot Tub adults only +18 | View from room
Property video
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Master Suite Ocean Front | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪13 min walk‬
  • Place, Forum Beach
    ‪18 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Villa Deluxe

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Junior Suite Plunge Pool

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim up King

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Master Suite

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Premier Ocean Front Doble

8.4 out of 10
Very good
(90 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Master Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite Doble Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front Double

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Royal Master Suite Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Royal Suite Hot Tub adults only +18

  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa Deluxe Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Premier Plunge Pool Ocean Front

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa Premier PlungePool King OceanFront

  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

8.4 out of 10
Very good
(184 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Suite King Hot Tub adults only +18

9.0 out of 10
Wonderful
(36 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Grand Park Royal Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. .This all-inclusive property is 2.7 mi (4.4 km) from La Isla Shopping Mall and 7 mi (11.2 km) from Delfines Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 4 min drive - 1.8 km
  • La Isla Shopping Mall - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • ‪Flor De Sal - ‬3 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪El Mirador - ‬1 min walk
  • ‪Restaurante Cocay - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 247 air-conditioned rooms featuring iPod docking stations and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Veranda, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 7535 square feet (700 square meters) of space consisting of conference space and 6 meeting rooms. Free valet parking is available onsite.
Veranda - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Flor de Sal - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Andiamo - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Le Grand Prime & Lounge - This restaurant specializes in local and international cuisine and overlooks the ocean. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Flor de Sal
  • Koi
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
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Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
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Park Royal Cancun Inclusive
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Grand Park Royal Cancun - All Inclusive All-inclusive property

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1224 out of 2363 reviews
Rating 8 - Good. 611 out of 2363 reviews
Rating 6 - Okay. 286 out of 2363 reviews
Rating 4 - Poor. 128 out of 2363 reviews
Rating 2 - Terrible. 114 out of 2363 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Wenqiong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Grand Park Roayl Cancun! The room is clean, and roomy. Staffs were extremely friendly and helpful.
Stayed 6 nights in Dec 2025

4/10 Poor

Bardia

Disliked: Amenities, property conditions & facilities
Amenities
Stayed 5 nights in Dec 2025

10/10 Excellent

Justin

Stayed 4 nights in Nov 2025

6/10 Okay

Ben

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very very pushy to buy into the Royal perks club wanting a meeting to sell you into upon arrival. Room had multiple issues. Broken toilet and then poor flushing, no hot water one day. Shower did not drain. Outdated but we were only there to sleep. Food the breakfast was the edible. Lunch was usually skipped Dinner could have been ok if served hot but everything served the whole trip was luke warm. Butler service was 12 stars the only saving grace for this resort to get a 6/10 Overall not a grand experience. Would try anywhere else before staying here again. Disappointing
Stayed 7 nights in Dec 2025

8/10 Good

Pu

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort is in an excellent location. The coastline is long and the sand is soft. Our hotel room was rather dim, and I wish it had an extra lamp. The resort only offers three specialty restaurants and one buffet, leading to long lines at the non-buffet restaurants. I didn't visit the extra-fee steakhouse though. I was unhappy that our family of four was put in two rooms on different floors.
Stayed 5 nights in Dec 2025

8/10 Good

Jian Yu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff are friendly. The beach is amazing. We like Italian and Mexican restaurants. The only thing is the room. The room is clean but needs renovation. There is a wooden door between us and neighbors. We can hear kids yelling at midnight and a couple having sex for another two nights. It’s rather embarrassing to stay in the room with teens.
Stayed 7 nights in Dec 2025

8/10 Good

Andrew William

Liked: Cleanliness, property conditions & facilities
Clean and comfortable room, ocean view and staff were amazing
Stayed 6 nights in Dec 2025

8/10 Good

Yemane

Stayed 7 nights in Dec 2025

10/10 Excellent

Parminder Pal

Stayed 4 nights in Dec 2025

10/10 Excellent

Shuai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful the beach!
Stayed 5 nights in Dec 2025

10/10 Excellent

Khamden

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C works very well.
Stayed 2 nights in Dec 2025

4/10 Poor

Abhishek, Allen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was clean but the staff was not as customer friendly as I have seen at other luxury resorts in Cancun
Stayed 5 nights in Dec 2025

2/10 Terrible

Xi

Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Overall, the experience was very average. The hotel facilities feel quite dated, and the service was generally okay but not very proactive. The biggest downside was the food. The quality was below average and there were often long waits to get seated, with both service and taste falling short. The beach and ocean views were nice, which was a plus, but the hotel itself was quite noisy. Housekeeping starts early and can be loud, and the soundproofing is not great. Overall, it was a very mediocre stay and I would not choose to stay here again next time.
Stayed 5 nights in Dec 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Amenities, property conditions & facilities
Absolutely terrible from the moment we walked in..they told us we could check in early and then once we were there we couldn't the butler we had was horrible the first 2 days of the butler was okay after that she basically disappeared and left us to figure everything out making reservations on our own then we were forced to sit through 90 minutes of a presentation its another time share pyramid scheme that was over 120 minutes and we had to basically leave because no wasn't an acceptable answer then from the snack bar to dinner the food was terrible the drinks had no alcohol and the food tasted like it was 2 days old already and cold the beach was the only good thing they had it was beautiful but only 1 lifeguard on duty and they were never by the resort so you had to walk an additional 600 to 800 feet once you got to the beach and you couldn't relax in the Cabana because less than every 5 minutes you were literally bothered by vendors that walk the beach nonstop then the resort told us the bus was a buck or two to take into town and they tried charging us 48 dollars (usd/gringo price) then the staff would knock on our door at almost midnight to drop off towels and the the front desk staff made me feel in trouble because we booked an Excursion through another company and that wasn't through the hotel they were very offended and told us that we couldn't do that again if we want to do excursions it has to be made through the hotel basically so they can over charge you the show
Stayed 5 nights in Dec 2025

10/10 Excellent

Ju Hye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience. Everyone & everything & food was kind & good. We will definitely visit here next time. Restaurants (seafood & oriental food & buffet) were amazing! Ice cream, margarita, cookies, beer, direct access to the beach, and connected beach and pool are great. The most important thing were the people working in the place, such a kind, humorous, and happy persons!
Sunrise at 7:25 am Dec.  2025
On my way to the room
Variety of programs
Love this scene
Stayed 3 nights in Dec 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can provide a HDMI cable in the room to let the at connect to laptop for playing movies on the TV.
Stayed 7 nights in Dec 2025

10/10 Excellent

Arkadi

Stayed 7 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Sep 2025

10/10 Excellent

Domooa, st louis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly, Philip at the Mexican seafood place, was very nice , and so is Antonio, rooms are clean and all amenities are nice
Stayed 3 nights in Dec 2025

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is ok not luxury but clean. Views are stunning and beach is beautiful. Food is good, we didn’t get any food poisoning and there is a lot of food selection.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beach vacation. Beach chairs were always available at some part of the beach. Clean, amazing water, life guards, and beach service made it safe and welcoming. If you’re looking to spend hours on the beach, definitely a place to go.
Stayed 7 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Our family is very happy, food is good
Stayed 4 nights in Dec 2025

6/10 Okay

Jasjeet Mohan Singh

Disliked: Amenities
Hotel Amenities, room air conditioning, toilet flushing, door seals, pool showers all require attention and need to be working properly. Staff is courteous and responsive
Stayed 6 nights in Dec 2025

10/10 Excellent

Hooman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, amazing staff, wonderful food, and the astonishing view.
Stayed 6 nights in Dec 2025