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Grand Oasis Cancun - All Inclusive

4.0 star property

Photo gallery for Grand Oasis Cancun - All Inclusive

Exterior
Indoor wedding
Grand Ocean View | Beach/ocean view
14 bars/lounges, swim-up bar, poolside bar, beach bar
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • Gym

Explore the area

View map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.6 out of 5, Good, 1,500 reviews
The price is AU$499
includes taxes & fees
30 Sept - 1 Oct
The Pyramid Cancun By Oasis - All Inclusive

About the area

Cancun

With a stay at Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This all-inclusive property is 2.5 mi (4 km) from Delfines Beach and 4.5 mi (7.3 km) from Cancun Convention Center.

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 2 min drive - 2.5 km
  • El Rey Ruins - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬5 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Hacienda Sarape - ‬3 min walk

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1210 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 13 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 14 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.31 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night
The resort fee includes:
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Reviews

Grand Oasis Cancun - All Inclusive Reviews

6.0

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 1669 reviews
Rating 8 - Good. 263 out of 1669 reviews
Rating 6 - Okay. 341 out of 1669 reviews
Rating 4 - Poor. 256 out of 1669 reviews
Rating 2 - Terrible. 420 out of 1669 reviews

Reviews

2/10 Terrible

Ricki Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed…
Stayed 4 nights in Jun 2025

2/10 Terrible

Natalia

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at Grand Oasis Cancun was unfortunately disappointing, and we feel it’s important to share our experience. We were given a room with a terrace facing the beach, but the safety lock on the door was broken. While someone would have needed to climb to reach it, we didn’t feel secure knowing there was no proper lock. The room showed visible signs of wear. The toilet and sink had old stains, and we noticed a few cockroaches, which raised concerns about cleanliness. We took photos to document this. One night, there was a power outage that affected our room, and the next day, half of the building had no electricity. Our friends, who were also staying at the resort, checked out early because of it. We tried contacting staff for help during the outage, but received no response and couldn’t get assistance for a room change. It felt like support was unavailable when needed most. The food was basic, with repetitive, mass-produced options. While we didn’t expect luxury, we had hoped for better quality and variety. Eventually, we decided to leave during the night to find a hotel with basic comfort, cleanliness, and safety. Unfortunately, the check-out process took over an hour, as we were told we needed a special pass to exit. That delay made a tough situation more stressful. We ended up finding another hotel that was clean, well-lit, and more welcoming. While Grand Oasis Cancun may work for some travelers, we would not return.
Stayed 4 nights in Jun 2025

6/10 Okay

Marlene

Travelled with family and small children
Liked: Cleanliness, amenities
Friendly and shows ,the food is no very good and the room very old
Stayed 5 nights in Jun 2025

2/10 Terrible

Alicia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Paola, Naples

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately I check in and check out, room condition was horrible , We moved to another hotel
Stayed 1 night in Jun 2025

2/10 Terrible

MYRA

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
1 person of head of me and took 20 mins to check in. The bell boys did not take the bags to the room. They didn't explain anything. Horrible services
Stayed 1 night in Jun 2025

2/10 Terrible

Abel, Aurora

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Apolinar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

2/10 Terrible

Kensley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of the Worst Resort Experiences – Avoid! I’ve been to Cancún over a dozen times, and this was by far the worst trip. Grand Cancún Oasis has four different all-inclusive tiers, and unless you pay for the top ones (Black or Gold), you’re denied access to several restaurants, bars, and other amenities. None of this was clearly stated when booking through Expedia. The room wasn’t clean, the resort is outdated, and to make it worse, at 4:28 PM, they were doing loud repairs in the room above me—hammering and paint fumes included. I called the front desk, got transferred three different times, and when I finally spoke to someone, I was told to come to the front—only to be met with unprofessional attitude and no real help. The staff in general was friendly, but this whole experience left a bad taste. Honestly, this trip made me question if I’ll ever return to Cancún again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food is good, people is nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Efrain

Stayed 6 nights in Jun 2025

2/10 Terrible

a

Travelled with family, Travelled with group
Disliked: Amenities
Our stay was not as expected from start to finish. It began with our horrible check in service. The food and drinks were not pleasing at all. We tried different restaurants and all were the same NOT GOOD at all. Alcohol beverages taste like gas.
Stayed 3 nights in Jun 2025

2/10 Terrible

Miguel, Tracy

Travelled with family
Disliked: Amenities, property conditions & facilities
Grandes filas para comer , la playa horrible no se puede nadar y habitación vieja y mal equipada
Stayed 3 nights in Jun 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, property conditions & facilities
went for spring break was a lot of fun
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Stayed 6 nights in Jun 2025

2/10 Terrible

Surani

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend to stay here
Stayed 1 night in Jun 2025

8/10 Good

Cynthia, PHILADELPHIA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Shaniel

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel sucked. The food was terrible no seasoning I had to order food every day the drinks suck. The staff are really rude. there is rats. overall, the worst experience ever the hotel was extremely expensive. There was no food that tastes correct no drinks that taste good to get good liquor. You have to pay you have to pay for almost all the restaurants.
Stayed 5 nights in May 2025

4/10 Poor

hossanna

Liked: Cleanliness, property conditions & facilities
The air conditioner no work
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots to do warm and friendly staff, variety of food at all the restaurants, as a solo traveller never felt lonely. 100% would visit this hotel again.
Stayed 2 nights in Jun 2025

6/10 Okay

keshar

Travelled with family and small children
Liked: Staff & service
Rooms need to be updated….they are pretty old and bathroom tap are hard to open and close …No shower curtain on bathroom ..which makes your bathroom big mess when you take a shower…
Stayed 4 nights in Jun 2025

4/10 Poor

AARON

Stayed 7 nights in May 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place for a family vacation
Stayed 2 nights in May 2025

4/10 Poor

rasul

Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms are very dirty bed sheets and everything bathrooms as well very old building
Stayed 7 nights in May 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 4 nights in May 2025