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Hilton Garden Inn Cali Ciudad Jardin

3.5 star property

Photo gallery for Hilton Garden Inn Cali Ciudad Jardin

Bar (on property)
Bar (on property)
Coffee shop
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Pet-friendly
  • Spa

Explore the area

View map
Calle 15 A # 100 - 21, Cali, Valle del Cauca, 760032
  • Place, Jardin Plaza Shopping Center
    ‪3 min walk‬
  • Place, Unicentro Shopping Center
    ‪12 min walk‬
  • Place, Fundacion Valle del Lili
    ‪13 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪37 min drive‬

Room options

Two Double Room

  • Sleeps 4

King Room

  • Sleeps 3

Queen Room

  • Sleeps 2

One Bedroom King Suite with Sofabed

  • Sleeps 4

King Room With Balcony

  • Sleeps 3

View all photos for One Bedroom King Suite with balcony and Sofabed

In-room safe, desk, soundproofing, free WiFi

One Bedroom King Suite with balcony and Sofabed

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Bathroom shower

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

In-room safe, desk, soundproofing, free WiFi

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, soundproofing, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

In-room safe, desk, soundproofing, free WiFi

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, soundproofing, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

King Room with Balcony-Hearing Accessible

  • Sleeps 3

King Room-Hearing Accessible

  • Sleeps 3

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About the area

Cali

Located in Cali (Ciudad Jardín), Hilton Garden Inn Cali Ciudad Jardin is a 3-minute walk from Jardin Plaza Shopping Center and 14 minutes by foot from Fundacion Valle del Lili. .This spa hotel is 0.9 mi (1.4 km) from Unicentro Shopping Center and 1.8 mi (2.9 km) from Holguines Trade Center.

What's nearby

  • Jardin Plaza Shopping Center - 3 min walk - 0.3 km
  • Unicentro Shopping Center - 12 min walk - 1.0 km
  • Fundacion Valle del Lili - 13 min walk - 1.1 km
  • Holguines Trade Center - 13 min walk - 1.2 km
  • Santiago de Cali University - 5 min drive - 5.5 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive

Restaurants

  • ‪Açai Juice Jardín Plaza - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Las Delicias de Will's - ‬4 min walk
  • ‪La Trattorina - Jardin Plaza - ‬8 min walk
  • ‪Mis Carnes Parrilla - ‬8 min walk

About this property

Hilton Garden Inn Cali Ciudad Jardin

Hotel with a full-service spa, 3-minute walk to Jardin Plaza Shopping Center
Hilton Garden Inn Cali Ciudad Jardin offers 94 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prana. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Stay in one of 94 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Agua de Mar, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
Agua de Mar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; COP 50,000 for adults and COP 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agua de Mar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Airport shuttle fee: COP 90000 per vehicle (one-way)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín
Hilton Garden Inn Cali

Reviews

Hilton Garden Inn Cali Ciudad Jardin Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 448 reviews
Rating 8 - Good. 105 out of 448 reviews
Rating 6 - Okay. 35 out of 448 reviews
Rating 4 - Poor. 17 out of 448 reviews
Rating 2 - Terrible. 21 out of 448 reviews

Reviews

10/10 Excellent

Caroll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got two rooms and both of them were always clean, no need to remind anyone for clean towels or toilet paper. Every staff member staring from when we fist arrived which was Sergio was amazing and accommodating. Very close to restaurants and mall. Food is amazing, you can order what you like at any time of the day. If you’re looking for a safe clean place .. you need to consider this hotel and location.
Stayed 8 nights in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5:star hotel. Friendly staff who all say good morning and Hello whenever they see you. Safe location
Stayed 7 nights in Aug 2025

10/10 Excellent

Carlos Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

tamia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was very good. All the food tasted great. Good internet access. The bed was a bit firm but clean room overall. I was pleased with the overall hotel and services. I would definitely recommend this hotel to travelers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Naysla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had the pleasure of staying here for five days, and our experience was wonderful from start to finish. The staff were consistently friendly and accommodating, always ready to help with anything we needed. Our room was spotless upon arrival and maintained to a high standard throughout our stay. Although our room faced the street and we occasionally heard passing cars or a honk here and there, the noise level was mild and didn’t bother us. That said, if you're sensitive to noise, you may want to request a room away from the street. Overall, this hotel was a great choice—clean, comfortable, and conveniently located for everything we needed.
Stayed 5 nights in Jul 2025

6/10 Okay

Sylvain

Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria, Miami

Travelled with family
Liked: Cleanliness, amenities
Me gusta hospedarme hay en hilton

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was very nice. The location was excellent with 2 major shopping malls within walking distance. The breakfast was excellent with many options. The hotel itself has a nice modern decor and spacious rooms. Will certainly be back if ever in the southern part of Cali.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvette, Homestead

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It's safe place but no store for souvenirs and didn't clean room everyday and no towels or liquid soap.no good Chanel's on tv no signal most of time if stay. Waited to long for food. Reception area very helpful and professional.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Stayed 4 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, and the staff was friendly. Definitely staying there next time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Waleska, Katy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and cleanliness!
Stayed 6 nights in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very good
Stayed 9 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. Very clean facilities, friendly staff and the hotel referred us to Hector Losada for taxi transport from the airport. Hector was fantastic!
Stayed 4 nights in Jun 2025

8/10 Good

Ricardo

Stayed 8 nights in May 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is comfortable with a very good location. Breakfast is delicious, rooms are spacious, very clean and cozy. Staff is very amigable and willing to please. The only negative thing is a strong onion smell even in the fifth floor.
Stayed 3 nights in May 2025

10/10 Excellent

sandro

Travelled with family
Liked: Amenities
great place.. the staff was very kind and helpfull
Stayed 6 nights in May 2025

4/10 Poor

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction which I wasn’t made aware of before booking. I was looking forward to having some drinks on the rooftop be side of the views but it was under construction. Rooms could smell better pillows seemed like they needed replacing definitely not the Santorini’s smell in used to in hotels. But the area was good. Close to mall and restaurants. Felt safe in neighborhood.
Stayed 3 nights in May 2025