Bury St Edmunds Ski Resorts

Very good value for money.0

The hotel was generally comfortable and cosy. I enjoyed my 4-night stay but was disappointed by the cleanliness of the restaurant, including floor, tables and chairs. Only on the Monday morning did I witness a friendly, competent member of staff making an effort to improve and maintain the restaurant’s cleanliness. No matter the time of day, the restaurant floor was repeatedly found unvacuumed. In the room, the toilet bowl was clean, but the rim had not been cleaned for sometime. Overall I would return to the hotel as my stay was comfortable, but I hope the cleanliness would have been improved.

Ok

Overall stay was okay. Room was fine, not the greatest curtains to keep the light The room was in the car park and the main bins where being emptied at 5am. The ev chargers did not work, despite the efforts of the evening reception staff. Breakfast was fine, but the evening meal menu lacked any real vegetarian options beyond a risotto. Overall, an okay stay.

Our second stay here, we love it so much! The staff are wonderful and our room (Cowslip) was spacious and a beautiful place to stay, with a lovely big comfy bed and lovely tea and coffee selection (and biscuits!) We had everything we needed. The food downstairs is always excellent and the pub and restaurant have a great, cosy atmosphere. Just a couple of tiny things to improve on - the shower head isn’t great (think possibly just needs a good clean) and an extension lead on the unit by the TV would be super helpful (or a longer cable for the kettle!) - I’d also appreciate softer pillows, but that’s a personal choice and other than that I have absolutely nothing negative to say and we will be back (wouldn’t stay anywhere else when visiting Lakenheath) thank you!

good location. Clean staff can do better job though