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Front desk staff and breakfast staff were great. Facjility is run down and felt unsafe. Hallway doors that won’t close for security. People hiding in the shadows. Best Western isn’t what it used to be.

Clean, comfortable and wonderful staff. The only disappointment was the restaurant was under renovation so no dining at hotel, which it advertises it has and why I picked it. The "continental" breakfast was a little disappointing. But everything else was fabulous and I would stay there again.

I’ve been staying at this property for years and it never disappoints. The walkability factor is 10/10, the proximity to wineries is great, the property is really welcoming.

They were bought by the Hilton so they changed something’s. Bar and restaurant are open now and were very nice. No continental breakfast but we had breakfast downstairs and they give you a sizable portion. Food was good. Staff like always were very nice and our bartender. Carl made our visit even better.

Nice location in Jackson.

Hanford House is an inn located on Main Street (Old Highway 49) in Sutter Creek. There are a limited number of rooms on the First and Second floors (maybe six?). Not a bed-and-breakfast inn, but the Element restaurant is at the front of the structure. Breakfasts are not included in the lodging rate. We were given a $35 voucher to another cafe for the morning that the Element was closed. We stayed three nights. Our room was very quiet and we enjoyed our King bed. Shower and bath. There is no coffee machine in the room, but coffee is available in the morning in the lobby. Staff was very helpful and tidied up our room every morning. Expensive stay on weekends; a price reduction mid-week. Parking is limited and first come, first served.