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Wifi didn't work TV didn't get a connection could not watch. No wash clothes in bathroom

The pool was green, the rooms were outdated and dirty. I had to more twice due to non working air conditioners. I have a bad back and by night 2, I was ready to sleep in my car, the beds are HORRIBLE!!

Room and not be vacuumed was dirty and sink was leaking.

The rumors will be rumors; “haunted” is not how I would ever describe this hotel, ENCHANTING is more appropriate. Between the rustic feel, the beautiful rooms, amazing staff and overall cozy southern hospitality feel it’s hard to describe just how pleasant our stay at the berry hill resort was. The tavern as well as indoor pool were magnificent and the bed/ room were extremely comfy and inviting. Excellent, fulfilling breakfast with SO much to do on the property. Would not only recommend for a romantic getaway but anytime treeing through southern Virginia as well!

This hotel is absolutely filthy. The renovation looks good from 50 ft away but it’s like lipstick on a pig. The lobby immediately told me what I needed to know: dirty stains and leaves on the furniture, stuff all over the floor, ceiling is heavily drooping. This is our one time a year we get to stay in a hotel and we were quickly super disappointed with our choice. We refused to stay for our entire stay. In the room we found tons of issues. Floor was not swept, found glass on it (in a pet friendly room mind you- my dog could have ripped open her pads). All furniture in the room is either rusty, scratched, stained, or warped. Walls damaged- like the stucco is actually peeling or crumbling off. There was black mold on the ceiling. The bathroom is crusty and the door had nasty black hand prints everywhere. The water pressure is non existent. The pillows are not even a basic sized pillow. It’s small enough for a child and completely deflates flat. Had to stuff two in a pillow case to be relatively normal. But the worst part is the back exit isn’t locked or secure so anyone can come in and it led straight to our room. We smelled weed the entire night because the back door doesn’t close. The manager Morris acted like this is all new to him but then again we waited at the counter for 10 minutes while he was outside smoking. Also the pool was listed as an amenity but is closed, they should probably tell people that. The breakfast was nice and the lady running it works very hard.

had a nice two night stay, two minor boo-boos, one our room was not serviced the in between day, we just needed towel reset and that was not done, got fresh towels from front desk, second, room next door baby crying and people talking all night long, there appears to be some people loitering around the area but felt safe just the same.