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The Hamburg Hotel

2.5 star property

Photo gallery for The Hamburg Hotel

Front of property
Breakfast area
Standard Room, 2 Queen Beds, Non Smoking
Interior entrance
Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5440 Camp Road, Hamburg, NY, 14075
  • Hamburg Fairgrounds
    ‪3 min drive‬
  • Buffalo Raceway
    ‪4 min drive‬
  • Highmark Stadium
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Double Beds

Individually decorated, individually furnished, desk, laptop workspace

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AU$149
for 1 room
includes taxes & fees
25 May - 26 May
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About the area

Hamburg

With a stay at The Hamburg Hotel in Hamburg, you'll be a 4-minute drive from Lake Erie and 8 minutes from Highmark Stadium. .This hotel is 10.4 mi (16.7 km) from KeyBank Center and 11.3 mi (18.2 km) from Buffalo Niagara Convention Center.

What's nearby

  • Hilbert College - 5 min drive - 4.4 km
  • Hamburg Fairgrounds - 5 min drive - 4.1 km
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 4.1 km
  • Buffalo Raceway - 5 min drive - 3.9 km
  • Highmark Stadium - 8 min drive - 8.1 km

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 24 min drive

Restaurants

  • ‪The Fairgrounds - ‬6 min drive
  • ‪Subway - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬5 min drive
  • ‪Cyclone Bar - ‬5 min drive

About this property

The Hamburg Hotel

Hotel in Hamburg with free parking
The Hamburg Hotel offers 85 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 85 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Additional amenities at this hotel include a picnic area and a vending machine.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from May 7 2025 to July 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

The Hamburg Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities

May be good after the renovations

Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
Stayed 1 night in Mar 2025

2/10 Terrible

jermaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Staff & service
Disliked: Amenities
NA
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Travelled with group
Liked: Staff & service, property conditions & facilities
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

2/10 Terrible

Cyndy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe bugs in room
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Stayed 1 night in Dec 2024

2/10 Terrible

Anirudh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service
price and was convenient for last minute booking
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Guillaume

Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with partner
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Stayed 1 night in Jul 2024

2/10 Terrible

Yahya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cara, Buffalo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

8/10 Good

Risto

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Meh room for work trip

Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Liked: Cleanliness
Cold water no working properly in the shower everything good
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024