2/10 Terrible
Emily
Travelled with group
29 Dec 2025
Disliked: Amenities, property conditions & facilities
First of all, being checked in by a virtual person on a computer is not ideal. Secondly, we were told to stand to the side after checking in because there was a problem with the key card system. Then a random man (who informed us he lives there and does not work there) comes down the stairs yelling the room number at the person on the computer to confirm if we’re the ones for room and saying he will show us to our room because the keys don’t work. He proceeds to take us to the room which being propped open by the lock which Made us feel extremely unsafe. The two other occupants proceeded to go to the check in kiosk and say they want to cancel our stay as we felt extremely uncomfortable and the man said he have to call head office. They were closed at the time but we did not stay and decided to drive home. This morning when calling head office we were informed to contact the hotel for a refund as only they can do so, to which we were told we were liars and that this employee also lives in the motel, we’re not allowed to get a word in and proceeded to hang up on us. 0/10 experience. Do not stay at this “motel”. Cigarette butts everywhere, rooms trashed on the bottom floor.
Emily
Stayed 1 night in Dec 2025
