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Hyatt Place Buffalo/Amherst

3.0 star property

Photo gallery for Hyatt Place Buffalo/Amherst

Free self-parking
Indoor pool
42-inch flat-screen TV with cable channels, TV, MP3 dock
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
5020 Main Street, Buffalo, NY, 14226
  • Place, Daemen College
    ‪20 min walk‬
  • Place, Island Park
    ‪5 min drive‬
  • Place, Glen Falls
    ‪6 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

King Room with Sofa Bed

  • Sleeps 4

High Floor Two Queen Room with Sofa Bed

  • Sleeps 5

High Floor King Room with Sofa Bed

  • Sleeps 4

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(104 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(58 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Room with Sofa Bed

  • Sleeps 5

Accessible Two Queen Room with Tub and Sofa Bed

  • Sleeps 5

Accessible King Room with Roll-in Shower and Sofa Bed

  • Sleeps 4

Accessible One Bedroom Suite with Roll-In Shower Sofa Bed

  • Sleeps 4

One Bedroom King Suite with Sofa Bed

  • Sleeps 4

Similar properties

About the area

Buffalo

When you stay at Hyatt Place Buffalo/Amherst in Buffalo, you'll be in the business district, within a 10-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 10 mi (16.2 km) from KeyBank Center and 10.4 mi (16.8 km) from Lake Erie.

What's nearby

  • Daemen College - 20 min walk - 1.7 km
  • University At Buffalo - North Campus - 4 min drive - 5.7 km
  • Island Park - 5 min drive - 4.7 km
  • Glen Falls - 6 min drive - 5.8 km
  • KeyBank Center - 13 min drive - 21.1 km

Getting around

  • Humboldt Hospital Station - 9 min drive
  • Buffalo-Depew Station - 12 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 15 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Wendy's - ‬14 min walk

About this property

Hyatt Place Buffalo/Amherst

Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 771 out of 1127 reviews
Rating 8 - Good. 211 out of 1127 reviews
Rating 6 - Okay. 76 out of 1127 reviews
Rating 4 - Poor. 35 out of 1127 reviews
Rating 2 - Terrible. 34 out of 1127 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Breakfast was fresh with lots of selection.
Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Stayed 1 night in Dec 2025

10/10 Excellent

marc

Stayed 1 night in Dec 2025

8/10 Good

Veronica Michelle, Charlotte

Liked: Cleanliness, property conditions & facilities
Nice room, clean. Do consider microwaves and checking the temperature…it was cold in the room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Wonderful breakfast.Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolina

Stayed 1 night in Dec 2025

8/10 Good

robert

Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
#1 Cleanliness was subpar. Hallways need a vacuum really bad. I saw a condom in the middle of the hallway.....the condom was post package ......YUK! EEWWWW! I did report it to the front desk and they did have it removed shortly after. But I stayed 2 night and no vacuum in the hall at all. I'm in the hospitality industry (Management), I know what to look for. #2 The ENTRANCE to the bathroom is a sliding glass door that doesn't give the user any sound or odor/scent privacy. The sliding glass door has spaces around the door when fully closed. AND! The sliding glass door is frosted glass but not solid frosted. It's frosted enough where you can see the silhouette of the user moving around. No bathroom privacy of any kind if you have someone else staying with you. #3 The Shower doors are installed wrong. They dont slide close as they are supposed to. The handles are opposite and on the wrong side. I would give this Hotel Zero Stars but I gave it 2 Stars because they do have an Excellent Breakfast for the guests. Very good presentation and very good food. A large variety of breakfast choices. The Hotel staff was nice and attentive and responsive.
Stayed 2 nights in Dec 2025

8/10 Good

Brian

Stayed 3 nights in Dec 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn't great, the buffet was disorganized and messy, with people leaving their used cups and dishes all around. Other than that, the hotel was nice, clean and updated.
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo, Arabi

Liked: Cleanliness, amenities, property conditions & facilities
Really good from desk service
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Anastasia

Travelled with family
Enjoyable and will visit again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Only place I stay. Always a great experience and clean rooms!
Stayed 1 night in Dec 2025

6/10 Okay

Dana, Worcester

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Room was great for size. Pillows weren’t great. Staff were awesome - friendly and accommodating. Breakfast was mediocre.
Stayed 4 nights in Nov 2025

8/10 Good

Burton F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would be gone from hotel for 9 and 10 hours come back and room still not made up. Dirty cups left for 2 days. Blanket for sofa bed had big holes in it
Stayed 3 nights in Nov 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
NO Internet connection for the entire stay.
Stayed 1 night in Nov 2025

6/10 Okay

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Sevan

Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 1 night in Nov 2025

8/10 Good

Marcos

Liked: Cleanliness, property conditions & facilities
The room was good, and the staff was friendly. Clean facility. My only complaint is about their restaurant. The food is terrible and overpriced.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colten J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, friendly staff, clean rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and in close proximity to Himark Stadium for game day; Gallaria Mall for shopping and other fun areas to visit. Will definitely stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Starr, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff is always great.
Stayed 3 nights in Oct 2025