4/10 Poor
Wayne
30 June 2025
Disliked: Cleanliness
My wife and I stayed for one night. I drove in from Oswego NY to pick my wife up from the airport at 1am on Sunday and we decided we would stay the night and drive back home in the morning. I checked in at about 8 pm and stayed until her flight arrived at 1am. I called the front desk to tell them that I didn’t have a tv remote for my tv in my room. The person that answered the phone said he would look into it. I did not hear back from him again. So we were unable to watch the tv. In the morning my wife took a shower and noticed the hair dryer did not work when she went to use it. Upon checking out I let the gentleman at the checkout counter of these items and he acted like he didn’t hear me at all. I would like a call from management about this.
Wayne
Stayed 1 night in Jun 2025