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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Outdoor pool, pool loungers
Bar (on property)
Aerial view
Reception
Executive Room, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6 West Street, South Carnarvon, WA, 6701
  • Place, Fascine Boardwalk
    ‪1 min walk‬
  • Place, Carnarvon War Memorial
    ‪13 min walk‬
  • Place, Carnarvon Visitor Centre
    ‪3 min drive‬
  • Airport, Carnarvon, WA (CVQ)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3
  • Free Wi-Fi

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3
  • Free Wi-Fi

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

Standard Room

  • Sleeps 3
  • Free Wi-Fi

Motel

  • Sleeps 2
  • Free Wi-Fi

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Carnarvon Motel
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4.3 out of 5, Excellent, 439 reviews
The price is AU$210
includes taxes & fees
14 May - 15 May
Carnarvon Motel

About the area

South Carnarvon

A stay at Hospitality Carnarvon, SureStay Collection by Best Western places you in the heart of South Carnarvon, steps from Fascine Boardwalk and Gascoyne River. .This hotel is 16.3 mi (26.3 km) from Shark Bay and 0.6 mi (1 km) from Carnarvon War Memorial.

What's nearby

  • Gascoyne River - 1 min walk - 0.1 km
  • Fascine Boardwalk - 1 min walk - 0.1 km
  • Carnarvon War Memorial - 13 min walk - 1.1 km
  • Carnarvon Visitor Centre - 3 min drive - 2.3 km
  • Lighthouse Keepers Cottage - 6 min drive - 4.9 km

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Outback Travel Centre - ‬9 min drive
  • ‪Chicken Treat - ‬16 min walk
  • ‪Tropicana - ‬16 min walk
  • ‪The Crab Shack - ‬16 min walk
  • ‪Gascoyne Bakery Cafe - ‬12 min walk

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and hair dryers. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 45 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy international cuisine at Sails Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7 AM to 9 AM.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 9 AM.
Sails Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments

The front desk is open daily from 7:00 AM - 10 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.94 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon

Best Western Hospitality Carnarvon

Best Western Hospitality Inn Carnarvon

Carnarvon Best Western

Carnarvon Inn

Hospitality Inn Carnarvon

SureStay Collection by Best Western Hospitality Carnarvon

Hospitality Carnarvon SureStay Collection by Best Western

Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 332 out of 880 reviews
Rating 8 - Good. 413 out of 880 reviews
Rating 6 - Okay. 95 out of 880 reviews
Rating 4 - Poor. 23 out of 880 reviews
Rating 2 - Terrible. 17 out of 880 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful extra large room that was very clean. Grounds and pool well kept. Free morning breakfast was excellent with many choices of cereal, toast, cheese, two types of cold cuts, fresh fruit and yogurts. We lacked nothing. Special thanks to Debbie and her wonderful team....staff all very friendly. Keep working your magic!!
Stayed 4 nights in Jan 2026

6/10 Okay

Victoria

Disliked: Property conditions & facilities
Good size of room, but very tired, particularly the bathroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second stay so it was nice to return to a familiar place. Local area is scenic and walkable and on-site restaurant is very good. Great breakfast too.
Stayed 2 nights in Jan 2026

8/10 Good

Tauavae

Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great star
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes. Excellent location.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Stayed 1 night in Dec 2025

6/10 Okay

Courtney

Travelled with family
Room was in good condition, staff was nice.
Stayed 1 night in Dec 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Nice enough room with fridge but compared with other places we stayed just not as nice. The only options for food that night was the kebab shop which was a challenge for us, tasty but not a preferred option!
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms clean and comfortable. Friendly staff and good service all round. Restaurant was good and decent menu- the chowder was really nice and plenty of fresh seafood, didn’t disappoint.
Stayed 1 night in Dec 2025

10/10 Excellent

mayson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, quiet location and good dinner options. Fantastic to see these guys keeping the restaurant open in the low tourist season when big hotels in big locations ( broome) shut them down inconveniencing guests
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Good overnight accommodation.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Liked: Room comfort
Disliked: Property conditions & facilities
Pros: Comfortable bed Good food in restaurant Easy walk to beach Cons: In desperate need of renovation and redecoration Leaking shower head in very smelly shower cubicle Peeling paint Dusty skirting boards
Stayed 1 night in Oct 2025

4/10 Poor

Michelle, Perth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our stay at Hospitality Carnarvon was far from restful. While the room was tidy, staff were polite & breakfast was fresh, several serious issues made the experience distressing. The toilet walls had bad water damage & the shower covered in extreme mould & mildew. We had to lay a towel down to shower on as it was so dirty. Folded sheets were used instead of a proper comforter cover, which came undone and exposed an unhygienic blood stained doona. The door lock could be disengaged from inside by simply pulling the handle & with our room right by the water, our toddler could have walked out unnoticed. We had to stay hyper-alert the entire time. Most concerning was a violent guest who screamed threats, smashed doors (including ours) & kicked walls for over three hours right near our car too. Our toddler woke crying every 20 minutes all night due to being terrified. We called police but couldn’t get through. Staff said “I’m sorry but at least everyone is safe”. There was also confusion with our check-in paperwork, our credit card form was misplaced & we had to fill it out again. While staff were courteous, the combination of hygiene issues, safety risks, and lack support made this a stay we wouldn’t repeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, everywhere, everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Conor Liam

Liked: Cleanliness, amenities, property conditions & facilities
Great people and safe place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed there - whilst rooms are a bit old and tired, the staff are excellent, rooms clean and beds very comfortable. It is very good value and I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Heinrich

Liked: Cleanliness
Thanks for the accommodation and breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Staff were friendly and efficient. Restaurant offered good evening meals and continental breakfast
Stayed 1 night in Sep 2025

8/10 Good

Sue

Travelled with partner
Liked: Amenities
This property is an older style however the rooms are a good size with lots of wardrobe & bench space.Facilities in the rooms are good .Beds are comfortable. The on site restaurant Sails serves very good food with generous helpings.
Stayed 2 nights in Sep 2025

8/10 Good

Yves

Stayed 1 night in Aug 2025