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Hot water was not available, only luke warm. Noise from the adjacent room was not comfortable. Breakfast should have live counters

Excellent hotel and resort. Friendly and helpful staff who always take care of guest

The property manager, Faisal, was extremely helpful with any accommodations needed, and assisted with local foods, transportation, and even hand delivered breakfast to our room himself. Kerala is such a beautiful place, and the people there are all beautiful as well.

Really good resort, with the major positive being the property itself — you’ve got the backwaters and the beach on hotel property, and getting around is as easy as walking or calling for a buggy to transport you. Staff is also really warm and take great care of you. My two major complaints are: 1) food — there needs to be some more variety, and they need to add salt!!!! 2) some of the villas had older/dated plumbing hardware, so the faucets leaked or the shower wouldn’t really get a lot of water out of it. That said, the property is just so beautiful, and the staff so understanding and accommodating when you bring up issues, that I would still highly recommend this place for a getaway.