Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
No rollaway/extra beds available
Children stay free
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Guests will receive an email with special check-in instructions
Staffed front desk
Smoke detector
Security system
Credit card pre-authorisation
Pets cannot be left unattended
Guest will receive an email before arrival 72 hours
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Food service not has not been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Annual carbon offsets
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser use by guests actively encouraged
