Book Bomont hotels

Horrible experience. Sketchy random people lurking around the room warning us to not leave valuables in the car. Broken locks. Filthy rooms, all sheets stained and full of cigarette burns. The worst was BED BUGS. Left a message and an email with the owner and got zero response. Lasted 5 hours before we left and paid for two rooms.

Only two towels in the room even though we booked for four people. The door latched, but didn’t fully shut. Quite a draft blowing through the door! Very clean! There was a cigarette burn in one of the sheets.

Yes

Everything and everyone was extremely nice and respectful. The rooms were clean and the food was great and fresh

I was disappointed at tihe property by the rating in the Hotels app. Although pet friendly there was no place for my little pups to potty at the property. Everything was covered in rocks except for a small strip of grass by the back fence at our building that was totally littered in cigarette butts. Gross! I walked my dogs to the McDonald's in front of the hotel to potty because they had a small grassy area. There is a truck stop located next door so you could hear the trucks coming in, rumbling or leaving all night. When I had to take the dogs out at 2:30 a.m. there were two people screaming at each other in the parking lot. Apparently other guests in our building weren't there to sleep much because the doors were being opened and slamming all night. The constant noise kept my dogs barking throughout the night which kept me from getting any rest too. Despite that the bed squeaked when you laid down, the pillows were small and not comfy to me so I don't think I would have felt well rested without all the issues. We didn't take a shower because the bathroom grout did not look clean. There are signs posted all along the buildings that read they are not responsible to damage or theft of your vehicle. That should have told me how the night was going to go! Despite this review, I usually give places good scores and disregard the ones that aren't deserving, but I really don't have anything nice to say except the guy who checked is in was nice!

We were very disappointed with one major problem. We were there for three nights without TV during the NCAA Final Four games. The hotel said they were switching cable providers and there were problems. We ask for an adjustment for our room charges and they refused, saying it was the cable company's fault. We have crossed this hotel off our list based on their response and attitude in dealing with a problem that is clearly their responsibility.