With a stay at NH Collection Bogotá Hacienda Royal in Bogotá (Usaquén), you'll be within a 5-minute drive of Unicentro Bogotá and 93 Park. .This luxury hotel is 9.1 mi (14.7 km) from U.S. Embassy Bogotá and 2.9 mi (4.7 km) from Andino Shopping Center.
What's nearby
Hacienda Santa Barbara Mall - 1 min walk - 0.0 km
Fundacion Santa Fe de Bogota University Hospital - 5 min walk - 0.5 km
Unicentro Bogotá - 3 min drive - 2.1 km
93 Park - 4 min drive - 3.5 km
Andino Shopping Center - 6 min drive - 4.7 km
Getting around
Estación Usaquén Station - 11 min walk
San Antonio Station - 23 min drive
El Dorado Intl. Airport (BOG) - 42 min drive
Restaurants
La Plaza De Andrés - 3 min walk
Merka Orgánico - 1 min walk
Juan Valdez Café - 2 min walk
Oma - 3 min walk
Moca - 1 min walk
About this property
NH Collection Bogotá Hacienda Royal
Luxury hotel with a full-service spa connected to a shopping center in Bogotá
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Dominiques, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Bogotá? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Dominiques - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)
Free covered self parking on site
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
A bar/lounge
A restaurant
Restaurants on site
Dominiques
Things to do
24-hour health club
Bicycle storage
Free bicycle rentals
Full-service spa
Sauna
Family friendly
Free cot
Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
172 square feet of conference space
24-hour business centre
4 meeting rooms
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Facials
Hydrotherapy
Massage
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Free cot
Free rollaway/extra bed
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
Espresso maker
Limited room service
Minibar
Refrigerator
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 10 to 20 per person
Airport shuttle fee: USD 45.000 per vehicle (one way)
Pet fee: USD 35 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 412 out of 585 reviews
10 - Excellent
412
Rating 8 - Good. 113 out of 585 reviews
8 - Good
113
Rating 6 - Okay. 35 out of 585 reviews
6 - Okay
35
Rating 4 - Poor. 13 out of 585 reviews
4 - Poor
13
Rating 2 - Terrible. 12 out of 585 reviews
2 - Terrible
12
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
LUIS
Business traveller
27 Jan 2025
Liked: Cleanliness, staff & service, amenities
like the mountain view, location was great, staff was ok nothing spacial but they do lack communication.
It was great service, nice installations unlike the NH in Cartagena on the Plaza del Reloj in the old city. The one in Cartagena was quite disappointing as I have always had great experience with every NH hotel I have stayed in throughout the world.
We enjoyed our stay. The rooms are spacious and the staff is helpful. During the day we stayed with family, therefore we didn‘t explore the surroundings much. The hotel is connected to a shopping center which is convenient.The shopping center carries mostly small, local businesses (no big brands). We would stay at the hotel again!
I stay at this hotel every time I’m in Bogota, which is at least four times a year. It is such a fantastic hotel, never disappointing. Pedro and Ana at the restaurant are just amazing. And the people at the front desk are always so welcoming. They do not change staff often so you can develop a relationship with all of them. I would recommend this hotel to anyone every time that they visit Bogota. The ability to have a mall that is attached to the hotel is fantastic. Also, they have the pedestrian areas that you can walk to restaurants safely, not having to worry about anything even later at night They also have stands of local artisans in the pedestrian areas where you can buy beautiful items to support the local artisans.
El hotel es uno de lujo, la habitación, el balcón, el área del comedor en fin todas las facilidades del hotel son precioso. Durante la estadía el personal te trata super bien. Quede enamorada de Bogotá y de la forma como las personas te tratan. El hotel está bien ubicado, todo está céntrico, el shopping, los restaurantes y lugares para beber. Excelente para disfrutar en pareja y en familia.