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Grand Hyatt Bogota

5.0 star property

Photo gallery for Grand Hyatt Bogota

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Property preview
Indoor pool, open 6 AM to 8:00 PM, pool loungers, lifeguards on site
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

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Calle 24 A, 57-60, Bogotá, Distrito Capital, 111321
  • Place, U.S. Embassy Bogotá
    ‪10 min walk‬
  • Place, National University of Colombia
    ‪11 min walk‬
  • Place, Simon Bolivar Park
    ‪16 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds (Andes View)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds (Andes View)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Andes View)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed (Andes View)

10.0 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (with Shower)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds, Accessible (with Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, free minibar items, in-room safe

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite

Grand, Executive Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

7.4 out of 10
Good
(3 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bogotá

A stay at Grand Hyatt Bogota places you in the heart of Bogotá, a 2-minute drive from National University of Colombia and 5 minutes from Simon Bolivar Park. .This luxury hotel is 3.2 mi (5.1 km) from Bogotá Botanical Garden and 3.2 mi (5.2 km) from Paloquemao.

What's nearby

  • U.S. Embassy Bogotá - 10 min walk - 0.9 km
  • National University of Colombia - 11 min walk - 1.0 km
  • Simon Bolivar Park - 16 min walk - 1.4 km
  • Salitre Plaza Shopping Mall - 20 min walk - 1.7 km
  • Corferias Bogota - 3 min drive - 2.2 km

Getting around

  • La Sabana de Bogotá Station - 15 min drive
  • Estación Usaquén Station - 24 min drive
  • El Dorado Intl. Airport (BOG) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬7 min walk
  • ‪Crepes & Waffles - ‬8 min walk
  • ‪La Plaza de Andrés - ‬8 min walk
  • ‪Cosette Salitre - ‬7 min walk
  • ‪Crepes & Waffles - ‬6 min walk

About this property

Grand Hyatt Bogota

Luxury hotel with 2 restaurants and a full-service spa
Grand Hyatt Bogota offers 374 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Zaitana Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 374 air-conditioned rooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Japanese cuisine at Ushin Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Bogotá? This hotel has 24434 square feet (2270 square meters) of space consisting of a conference center and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Ushin Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Capitalino Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Illustre Bar - Onsite lobby lounge. Open daily.
Aldeana Patisserie - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (COP 28,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: COP 87,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aldeana Patisserie
  • Capitalino Restaurant
  • Illustre Bar
  • Ushin Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,434 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 400000 per accommodation, per week
Welcoming dogs only
2 total (up to 49 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 87000 per person
  • Airport shuttle fee: COP 99000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: COP 28000 per day
  • Pet fee: COP 400000 per accommodation, per week
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 6 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa

Property is also known as

Grand Hyatt Bogota Hotel Bogotá
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Hotel Grand Hyatt Bogota Bogotá
Bogotá Grand Hyatt Bogota Hotel
Hotel Grand Hyatt Bogota
Grand Hyatt Bogota Bogota
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Grand Hyatt Bogota Hotel Bogotá

Grand Hyatt Bogota Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 753 out of 901 reviews
Rating 8 - Good. 84 out of 901 reviews
Rating 6 - Okay. 27 out of 901 reviews
Rating 4 - Poor. 18 out of 901 reviews
Rating 2 - Terrible. 19 out of 901 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lakshmi, Parkland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, spacious rooms. Excellent staff. They went above and beyond to accommodate our requests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had an amazing time at this property. If you're new to Columbia this would be a great hotel to stay and learn about the city
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

2/10 Terrible

Roberto, miami

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
This property used to be great, but this time it's a complete mess. I checked in over an hour ago and have already been to three different rooms—each one had a broken AC. I'm currently sitting in the lobby with all my bags, still waiting for a room with working air conditioning. It's now 8 PM, and I arrived at the property at 7 PM.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best hotel in town. Everything about it was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Property conditions & facilities
Excellent exprience, excellent service and instalations
Stayed 1 night in Jul 2025

10/10 Excellent

alvaro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best customer service we ever have in Bogota, the room excellent, very clean, housekeeping was great, the pool is inside big very big pool, the breakfast buffet is very much close to any beautiful hotels breakfast in United States, so with any question we going to stay in el Grand Hyatt Bogota.Colombia when we coming back thank you very much for everything's Grand Hyatt
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Mejorar la comida del buffet, el desayuno no tiene muchas proteínas y las opciones no son variadas
Stayed 1 night in Jul 2025

10/10 Excellent

Kirk Matthew

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Julieth

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, the stay was comparable to a very nice upscale American hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bogota

Very nice hotel. Close to airport.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Travelled with partner
Awesome
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina, Kansas City

Liked: Cleanliness, property conditions & facilities
Wonderful property, great staff, and comfortable rooms!
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Thaddaeus

Stayed 2 nights in Jun 2025

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff, great view!
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Antonio, Flowery Branch

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Bogotá several times a year for work, and I always try to stay at this hotel when possible. The restaurants are excellent, and the rooms are comfortable and well-appointed. However, the one recurring issue I've experienced is the inconsistency in pricing. Rates can vary drastically from one day to the next—even within the same week. For example, on a recent trip, I was paying USD 189 per night, but when I tried to extend my stay by just one day (a Tuesday), the rate jumped to USD 549 for that extra night. This has happened to me multiple times, and it's both frustrating and difficult to justify from a business travel standpoint. Aside from this, I truly enjoy the hotel and hope they address this pricing policy to provide a more consistent experience for loyal guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cipriano

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

CARLOS E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

CARLOS E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place with things to improve

Great stay, good restaurants, good staff at the front desk but service at the bar is not good and rude. I was watching a soccer game and the waitress just came to change the channel and bring other clients regardless that I was there. She didn't mind with no excuse after I complained. Staff at the restaurant is slow with the coffee. In a corporate visit you come to have breakfast very quick and leave but here that's not possible. It's a good place anyway with aspects to be improved.
Stayed 5 nights in May 2025

10/10 Excellent

Eduard

Stayed 1 night in May 2025