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citizenM Schiphol Airport

Property class: 4

Photo gallery for citizenM Schiphol Airport

Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Property amenity
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Jan Plezierweg 2, Schiphol, 1118 BB
  • Place, Rijksmuseum Amsterdam Schiphol
    ‪9 min walk‬
  • Place, World Trade Center Schiphol Airport
    ‪9 min walk‬
  • Place, Van Gogh Museum
    ‪16 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪9 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Schiphol

Located in Schiphol, citizenM Schiphol Airport is a 2-minute drive from Rijksmuseum Amsterdam Schiphol and 11 minutes from RAI Exhibition and Congress Centre. .This hotel is 8.1 mi (13.1 km) from Vondelparkpaviljoen and 8.4 mi (13.5 km) from Van Gogh Museum.

What's nearby

  • Rijksmuseum Amsterdam Schiphol - 9 min walk - 0.8 km
  • World Trade Center Schiphol Airport - 9 min walk - 0.8 km
  • Van Gogh Museum - 16 min drive - 15.6 km
  • Anne Frank House - 19 min drive - 18.7 km
  • Dam Square - 22 min drive - 16.9 km

Getting around

  • Centrum Nieuw Sloten Tram Stop - 7 min drive
  • Schiphol Airport Station - 8 min walk
  • Amsterdam Airport Schiphol (AMS) - 2 min drive

Restaurants

  • ‪Blue by KLM - ‬10 min walk
  • ‪Grand Café Plaza - ‬8 min walk
  • ‪Hello Goodbye Bar - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪LEON - ‬8 min walk

About this property

citizenM Schiphol Airport

CitizenM Schiphol Airport offers 355 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 355 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.92 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - NL819282212B02
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport hotel citizenM
citizenM Amsterdam Airport hotel
citizenM hotel Amsterdam Airport
hotel citizenM Amsterdam Airport
citizenM Hotel
citizenM Schiphol Airport
citizenM
Citizenm Schiphol Schiphol
citizenM Schiphol Airport Hotel
citizenM Schiphol Airport Schiphol
citizenM Schiphol Airport Hotel Schiphol

citizenM Schiphol Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2346 out of 3531 reviews
Rating 8 - Good. 833 out of 3531 reviews
Rating 6 - Okay. 219 out of 3531 reviews
Rating 4 - Poor. 71 out of 3531 reviews
Rating 2 - Terrible. 62 out of 3531 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Anthony

Booked for the wrong night - my fault not the hotel - but even though I realised immediately and tried to rebook for the correct night they would not refund the original booking. Computer says no!
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Estrella

Stayed 1 night in Jan 2026

6/10 Okay

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Alberes

Stayed 1 night in Jan 2026

10/10 Excellent

Galina

Liked: Cleanliness, amenities, property conditions & facilities
amazing stuff, amenities and room
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Jan 2026

8/10 Good

Jason

Stayed 2 nights in Jan 2026

8/10 Good

Emilia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff especially Carlos was great. Carlos was very professional, friendly and always helped us with our enquiries. five stars to the staff! MInus point for the hotel was the lack of balcony in the room and also there was no polar/restaurant on the rooftop terrace pool. It would have been nice to have a lunch or at least a drink at the rooftop pool with nice views.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Karen C

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight 12 hr stay
Stayed 1 night in Jan 2026

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Jean

Liked: Cleanliness, property conditions & facilities
Room was cold and nothing work to increase temperature Even ask reception but nothing was done So high tech !!!!
Stayed 2 nights in Jan 2026

8/10 Good

Barbara

Stayed 2 nights in Nov 2025

10/10 Excellent

Dwayne

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love staying at this hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Nick, Sterling Heights

Liked: Cleanliness, amenities, property conditions & facilities
If you are traveling alone it's 5 stars. If you are sharing the room with another person, you are in for interesting times as the bedroom and bathroom are single space. You gonna get to know your partner in a completely new way, if you know what i mean. Breakfast was great. Overall nice place, expect for the no privacy bathroom thing.
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Disliked: Amenities, property conditions & facilities
The room was smaller than a shoe box. I’ve stayed in small rooms before win Japan but CitizenM takes small to a new level. There is no bathroom, the toilet and shower are in the shoebox. The room layout is dreadful as the shower capsule and toilet is round and block the path to the bed. There is no space to open a medium sized suitcase. The cleaning was average, there was a hair in the toilet capsule and bed. The bed is in a corner to had to climb over my husband to go to the bathroom in the middle of the night. It was extremely expensive for the room.
Stayed 1 night in Jan 2026

8/10 Good

Mery

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel while wait for 10 hrs transit. Very recommended but the only one negative thing is I had to get out of the airport and walk to the hotel which is inconvenient. I would have given 5 stars. Other than that hotel is excellent, room was clean, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Alyson

Liked: Cleanliness, property conditions & facilities
Convenient to the airport. I walked to it under a canopy so didn’t get wet in the rain. Clean room, comfy bed, good shower … all I needed. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Efficient check-in and restaurant is open 24 hours. Multiple seating areas to relax and socialize. Highly recommend!
Stayed 1 night in Jan 2026

6/10 Okay

Bradley

Stayed 1 night in Jan 2026

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room with no room for luggage. Bed is up against the window with no way to walk around. Staff is dismissive of guest’s concerns. Would not recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived in my room, of course I expected it to be cool. It was 16°. After a half hour after using the tablet to turn the heating on and getting no response. I called the operator who told me she would turn it on remotely. Waited another 40 minutes with still no heat, so cold. I would not even take my jacket off and absolutely could not take a shower, I called downstairs again. Brought me up a cup of hot water so I could make myself some tea and instead of bringing a comforter up a duvet, she brought up two two pillows. Pillows, thank you and told me they were working on it. I requested a new room and was told that might be difficult and she continue to wait. 3 hours after my visit I still had no heat and was finally given a room in which I had to wait a good hour. Thank you! Before the room was warm and of course it was so late. A shower was out of the question. I actually went to bed and in Long John's and two layers of tops. Stay warm! It finally did warm up and I left at 6:00 a.m.
Stayed 1 night in Jan 2026