Big Rapids Hotels with Parking

Over all not awful....better that most super 8s by a long shot

Room smelled like earth or mold.

Nice Hotel, I would stay there again. It was a short stay so I didn't use pool area. Room was clean and very nice. Wasn't a huge fan of the bed, older spring matters, but I slept fine and my neighbors were not loud. Thin walls and can hear everything in hallway. My room slightly smelled like smoke but wasn't overwhelming. I didn't get to enjoy the full breakfast that was provided but I was excited to see the grab n go bagels that were individually wrapped. The downside was that I couldn't even eat the bagel as 1/2 of it was hard as a rock while the other was soggy....grossed me out. Otherwise Staff was helpful and very nice.

Checked in and asked about coffee in room and front desk person said not o. Room but coffee in breakfast room 24 hours. She knew I was disappointed. Got in our room and it smelled of cigarettes. So back down to front desk for different room. She said she’d give us a room on first floor that was just updated. Got to room and was disappointed. The bathroom was updated with a new vanity and a new toilet that was the lowest I had ever seen. It was approximately 20” from the floor and it was leaking at the bottom and stained the grout brown at the floor. The tile grout on the entire. floor was very dirty and black. Kinda disgusting but it was 10:30 pm so we were staying but not happily. To make matters worse there was a sign on the desk that said if you want a kuerig in your room just ask the front desk. How ridiculous that the front desk didn’t offer when I voiced my displeasure about in room coffee. And to top it off, and I know it was a Saturday night and graduations in town, but the party in the next room didn’t end until 2am. I know this is long but we’ve stayed in lots of hotels in the past couple of years and I can’t remember being so unhappy.

The room was clean and comfortable and the breakfast was fairly good. The front step leading up to entrance of the hotel is in need of repair as the concrete is severely chipping away and is a tripping hazard

Breakfast was cold andbla