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Hotel Cristal

4.0 star property

Photo gallery for Hotel Cristal

Front of property - evening/night
Sauna
1 bedroom, hypo-allergenic bedding, minibar, desk
Daily buffet breakfast for a fee
40-inch TV with cable channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

View map
3 Lipowa Street, Bialystok, 20, 15-424
  • St Nicholas Greek Orthodox Church
    ‪3 min walk‬
  • Podlaska Opera and Orchestra
    ‪6 min walk‬
  • Bialystok City Stadium
    ‪5 min drive‬

Room options

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About the area

Bialystok

A stay at Hotel Cristal places you in the heart of Bialystok, steps from St Nicholas Greek Orthodox Church and 3 minutes by foot from Podlasie Museum. .This hotel is 0.4 mi (0.6 km) from Bialystok Puppet Theater and 0.4 mi (0.7 km) from Podlaska Opera and Orchestra.

What's nearby

  • Podlasie Museum - 2 min walk - 0.2 km
  • St Nicholas Greek Orthodox Church - 3 min walk - 0.3 km
  • Podlaska Opera and Orchestra - 6 min walk - 0.6 km
  • Bialystok Historical Museum - 14 min walk - 1.2 km
  • Bialystok City Stadium - 5 min drive - 3.6 km

Getting around

  • Bialystok Station - 19 min walk
  • Frederic Chopin Airport (WAW) - 171 min drive

Restaurants

  • ‪Kebab Hub - ‬1 min walk
  • ‪Klubokawiarnia Duży Pokój - ‬2 min walk
  • ‪Pub Fiction - ‬3 min walk
  • ‪Bułka z Masłem - ‬1 min walk
  • ‪Little Hell Pub - ‬1 min walk

About this property

Hotel Cristal

Hotel in Bialystok with a fitness center and a sauna
Hotel Cristal offers 88 air-conditioned accommodations with minibars and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable television is provided. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Hotel Cristal has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Street parking available
  • Uncovered parking on site (PLN 60 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 69 to 69 for adults and PLN 35 to 69 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • High-pile carpet in room
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1953
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 69 to 69 for adults, and PLN 35 to 69 for children
  • Uncovered self parking fee: PLN 60 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Hotel Cristal Hotel Bialystok

Hotel Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 262 reviews
Rating 8 - Good. 89 out of 262 reviews
Rating 6 - Okay. 16 out of 262 reviews
Rating 4 - Poor. 4 out of 262 reviews
Rating 2 - Terrible. 5 out of 262 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent service
Stayed 1 night in May 2025

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2025

2/10 Terrible

Agnieszka

Stayed 1 night in Feb 2025

10/10 Excellent

Dariusz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service:)
Stayed 3 nights in Sep 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Stayed 1 night in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2024

10/10 Excellent

Patrik

Stayed 1 night in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Одна ночь

Stayed 1 night in Jul 2024

8/10 Good

Falak

Liked: Property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Jun 2024

8/10 Good

Kamil

Stayed 1 night in Jun 2024

10/10 Excellent

Kamil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wieslaw

Stayed 5 nights in Apr 2024

8/10 Good

Mariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, good situated, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Simon, Woking

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

MICHAL

Stayed 2 nights in Nov 2023

4/10 Poor

Kaspars

Stayed 1 night in Jul 2023

8/10 Good

Beata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023