Richmond Pamukkale Thermal

5.0 star property

Photo gallery for Richmond Pamukkale Thermal

Outdoor banquet area
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Terrace/patio
Fireplace

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast included
  • Gym

Explore the area

View map
Karahayit, Denizli, Denizli, 20290
  • Place, Red Travertine of Karahayit
    ‪15 min walk‬
  • Place, Hierapolis
    ‪5 min drive‬
  • Place, Pamukkale Travertine Terraces
    ‪9 min drive‬

Room options

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Corner Suite

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double or Twin Room

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

King Suite

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

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Reviews

Richmond Pamukkale Thermal Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 126 out of 419 reviews
Rating 8 - Good. 142 out of 419 reviews
Rating 6 - Okay. 76 out of 419 reviews
Rating 4 - Poor. 41 out of 419 reviews
Rating 2 - Terrible. 34 out of 419 reviews

Reviews

6/10 Okay

Kumar

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing stay.

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….
Stayed 2 nights in Jun 2025

2/10 Terrible

Ling Feng

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.
Stayed 1 night in May 2025

8/10 Good

Hazem

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

8/10 Good

Rajit

Travelled with family
Liked: Staff & service

A bit dated but good service

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Seckin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Travelled with family
Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

10/10 Excellent

BASRI MERT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Serkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

6/10 Okay

Aileen

Stayed 1 night in May 2024

2/10 Terrible

Natalie

Stayed 3 nights in May 2024

4/10 Poor

Yves

Travelled with partner
Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

4/10 Poor

Abdullah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Travelled with family
Disliked: Staff & service

Not environmentally

I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Travelled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023