See all properties
Save

Nagoya Mansion Hotel & Residence

4.0 star property

Photo gallery for Nagoya Mansion Hotel & Residence

Fitness facility
View from room
Front of property
Lobby
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444
  • Place, Nagoya Hill Mall
    ‪5 min walk‬
  • Place, Grand Batam Mall
    ‪17 min walk‬
  • Place, BCS Mall
    ‪17 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Executive Deluxe Room

Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room

  • Sleeps 2

View all photos for Suite Room

Lobby

Suite Room

  • Sleeps 4

Similar properties

Exterior
Planet Holiday Hotel & Residence
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 299 reviews
Planet Holiday Hotel & Residence

About the area

Batam

With a stay at Nagoya Mansion Hotel & Residence, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. .This spa hotel is 1.4 mi (2.3 km) from BCS Mall and 1.6 mi (2.6 km) from Grand Batam Mall.

What's nearby

  • Nagoya Hill Mall - 5 min walk - 0.5 km
  • Grand Batam Mall - 17 min walk - 1.5 km
  • BCS Mall - 17 min walk - 1.5 km
  • Harbour Bay Ferry Terminal - 7 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 14 min drive - 6.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Nagoya Thamrin Kopi Tiam - ‬5 min walk
  • ‪Sushi Ozu - ‬5 min walk
  • ‪Bubur City - ‬5 min walk
  • ‪Inul Vizta - ‬6 min walk
  • ‪Batamia Oleh-Oleh - ‬5 min walk

About this property

Nagoya Mansion Hotel & Residence

Hotel in Batam with 2 restaurants and a full-service spa
Nagoya Mansion Hotel & Residence offers 200 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Puncak Alam Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 200 air-conditioned rooms featuring fireplaces and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Indonesian cuisine at La Bamba Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
La Bamba Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast only.
La Brisa Foodpark - This restaurant specializes in Indonesian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Parlente Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Bamba Restaurant
  • La Brisa Foodpark
  • La Brisa Juice Bar
  • Parlente Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 21 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Nagoya Mansion Hotel & Residence Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 185 reviews
Rating 8 - Good. 67 out of 185 reviews
Rating 6 - Okay. 49 out of 185 reviews
Rating 4 - Poor. 20 out of 185 reviews
Rating 2 - Terrible. 15 out of 185 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raghavendra

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

desmond

Disliked: Property conditions & facilities
Beer is a bit expensive No hair dryer
Stayed 2 nights in Apr 2025

6/10 Okay

Raymond Joseph

Business traveller
Disliked: Amenities
Very average
Stayed 2 nights in Apr 2025

6/10 Okay

NEO JIA AN

Liked: Staff & service
abit far from shopping centre
Stayed 3 nights in Aug 2024

6/10 Okay

Perry

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Stayed 6 nights in Jun 2024

6/10 Okay

Raymond

Stayed 2 nights in Dec 2023

6/10 Okay

ZAW MAUNG

Travelled with group
Wifi is not stable connection
Stayed 1 night in Nov 2023

10/10 Excellent

YUKIHIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Lam hong

Stayed 2 nights in Mar 2023

6/10 Okay

Kamsani

Stayed 2 nights in Dec 2022

6/10 Okay

Didier

Business traveller
air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022

6/10 Okay

Didier

Business traveller
Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022

4/10 Poor

Burhan

Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022

2/10 Terrible

Mohd Jasman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor facilities

Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Ok just average. Could be better
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good Location
Stayed 1 night in Oct 2020

8/10 Good

Barmawi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is good. Clean and all staff are very friendly.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't use grab app through hotel WiFi...
Stayed 1 night in Jan 2020

4/10 Poor

LiewKM, batam, Indonesia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
Stayed 1 night in Dec 2019

6/10 Okay

Sim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bath towels were old and pillow and bedsheets were stale.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
It was average. Front desk was not very friendly. Not very clean.
Stayed 1 night in Jun 2019

4/10 Poor

Soni

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Infected with ants. Despite changing several rooms, all rooms had full of ants. Staff are not friendly. Air con not working properly.housekeeping does not top up shower gel and shampoo or change towel. For everything they will ask you to pay be it extra pillow or shower gel and etc
Stayed 2 nights in Jul 2019